Fatma Qashmar
Garland,TX
Summary
It is important for me to love what I do and to be as productive and efficient as possible. I’m super organized and I love to keep everything clean around me. I get so much joy out of completing my tasks to my best abilities. I’m honest, trustworthy, and reliable. I’m very friendly and I always have a smile on my face. I believe that it is most important for clients and patients to be treated with utmost respect and kindness even when situations get tough. I treat my work environment as my second home and my coworkers are my second family :)
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Citrus Smiles Dental Studio
04.2022 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs..
- Worked with the doctor to reach production goals and create the most ideal schedule possible.
- Created, maintained and updated filing systems for paper and electronic documents.
- Worked with Medicaid and PPO insurances. Verification and billing experience.
- Presented treatment plans to patients and offered financing options
- Administered consent forms, new patient forms, and any other necessary forms.
- Practiced clear communication and relationship building with patients and co-workers
- Ensured we maintained an organized, clean, and friendly environment for everyone in the practice
Office Manager
Dental Distinction
09.2014 - 03.2021
- Worked with the doctor to reach production goals and create the most ideal schedule possible.
- Ran monthly reports with office stats to see where we can improve.
- Created, maintained and updated filing systems for paper and electronic documents.
- Worked with Medicaid and PPO insurances. Verification and billing experience.
- Presented treatment plans to patients and offered financing options
- Administered consent forms, new patient forms, and any other necessary forms.
- Practiced clear communication and relationship building with patients and co-workers
- Ensured we maintained an organized, clean, and friendly environment for everyone in the practice.
Office Administrator/Teacher
Rising Stars Academy
08.2013 - 08.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Also acted as a substitute teacher and ran a summer camp program.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Edited documents to improve accuracy of language, flow, and readability.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Education
Bachelors Of Science - Social Psychology
Kansas State University
Manhattan, KS05.2013
Associate Of Applied Arts - Psychology
Richland College
Dallas, TX05.2011
Skills
- Bilingual: fluent in English and Arabic
- Very organized (I love to clean and organize any place I’m in)
- Great communication skills, very friendly, always smiling
- Hard worker, I love to complete tasks to my best ability
- Insurance verification, billing, financing
- Treatment presentation
- Scheduling
- Worked with Dentrix, Open Dental, and Eagle Soft
Certification
- RDA - Registered Dental Assistant
- CPR Certified
Languages
Arabic
Native or Bilingual
Timeline
Assistant Manager
Citrus Smiles Dental Studio
04.2022 - 10.2023
Office Manager
Dental Distinction
09.2014 - 03.2021
Office Administrator/Teacher
Rising Stars Academy
08.2013 - 08.2014
Bachelors Of Science - Social Psychology
Kansas State University
Associate Of Applied Arts - Psychology
Richland College
- RDA - Registered Dental Assistant
- CPR Certified
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