FATMATA RASHID BANGURA
Amysville Home Health
Silver Spring,Maryland
10
Years of experience
1
Certification
1
Language
4
years of post-secondary education
Dedicated professional with 5+ years of experience in client-facing and community environments. Skilled in interpersonal communication, active listening, and problem-solving. Expertise in supporting diverse individuals, maintaining confidentiality, and fostering positive interactions. Seeking Direct Support Professional (DSP) role to enhance the independence and community participation of individuals with intellectual and developmental disabilities.
Work History
Caregiver
6 Months- Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
- Liaised with key accounts to deliver targeted administrative household support.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted patients with self-administered medications.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained clean, organized living spaces by completing light housekeeping and sanitizing high-touch areas consistently.
Caregiver
3 Months- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Adapted care approaches to changing needs, supporting dementia, disability, and recovery-related routines with patience.
- Completed regular check-ins and progress report for each client.
- Liaised with key accounts to deliver targeted administrative household support.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
Caregiver
3 Months- Supervised daily personal care routines, ensuring dignity, comfort, and safety during mobility and hygiene assistance.
- Monitored vital changes and behavioral shifts, documenting observations and reporting concerns to healthcare staff promptly.
- Coordinated meal preparation, medication reminders, and hydration support aligned with individualized care plans.
- Assisted with transfers, ambulation, and fall-prevention practices using proper body mechanics and safety techniques.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Built trusting relationships with clients and families through attentive communication and compassionate emotional support.
Marketing Officer
2 Years 11 Months- Built trusting relationships with clients and community members, effectively addressing individual questions and service needs.
- Collaborated with team members to resolve concerns, enhancing service delivery.
- Coordinate multiple activities, maintain accurate records, and complete reports and assigned responsibilities on schedule.
- Communicate patiently and respectfully with individuals from diverse backgrounds.
- Handled sensitive information with professionalism, ensuring confidentiality.
Marketing Officer
2 Years 5 Months- Delivered direct client service by addressing questions and concerns, ensuring individual needs were met.
- Conducted community outreach to foster positive relationships with clients and community organizations, enhancing engagement.
- Used active listening and communication skills to understand client needs and provide appropriate assistance.
- Organized records and communicated critical information to team members and management, supporting informed decision-making.
- Worked collaboratively to resolve problems and improve client satisfaction and service outcomes.
Intern
4 Months- Delivered customer assistance and professional support in fast-paced service environment, enhancing customer satisfaction.
- Communicated with individuals to understand questions and concerns.
- Collaborated with staff to streamline service delivery and optimize internal processes.
- Adhered to organizational procedures and upheld professional standards, ensuring compliance and consistency.
Registration Officer
7 Months- Led daily operations at community registration center, enhancing public access to registration procedures.
- Provided patient, respectful assistance to individuals with varying levels of understanding and needs.
- Explained procedures clearly and helped individuals complete required processes.
- Maintained accurate and confidential personal records while following established policies and procedures.
- Collaborated with coordinators and team members to resolve issues, ensuring a safe and organized environment for community members.
Education
Bachelor of Science - Business Administration
Skills
Client-Centric Approach
Market Outreach
Service Coordination
Active Listening
Risk Management
Team Collaboration
Problem Solving
Customer Insight
Documentation
Confidentiality
Organizational skills
Cultural Sensitivity
Time Management
Diversity Awareness
Verbal communication
Dependable Team Player
Adaptable Communicator
Process Adherence
Advocacy for dignity
Client Advocacy
Certification
First Aid,
Cardio Pulmonary Resuscitation (CPR), and
Certificate of Medication Technician (CMT)
Languages
English
Full Professional
ADDITIONAL QUALIFICATIONS
Strong written and verbal communication | Reliable, patient, compassionate, and team-oriented | Comfortable working with individuals from diverse backgrounds | Able to follow care plans, organizational policies, and supervisor instructions | Strong documentation and organizational skills | Committed to promoting dignity, independence, safety, and respectful treatment
Timeline
Caregiver
Amysville Home Health
04.2026 - 10.2026Read More
Caregiver
Patient Care Services
01.2026 - 04.2026Read More
Caregiver
Leisure World Corporation
10.2025 - 01.2026Read More
Marketing Officer
Links Financial Services (SL) Limited
07.2022 - 06.2025Read More
Marketing Officer
A-Z Multimedia Corporation
01.2021 - 06.2023Read More
Intern
National Petroleum (NP) Sierra Leone
06.2018 - 10.2018Read More
Registration Officer
National Civil Registration Authority (NCRA)
03.2017 - 10.2017Read More
University of Sierra Leone
Bachelor of Science from Business Administration
10.2014 - 02.2019Read More