Summary
Overview
Work History
Education
Skills
Accomplishments
Reading
Additional Information
Languages
Timeline
OfficeManager

Fatma Tinhinen Bourouis

New York,NY

Summary

Outgoing Reservation Agent recognized for using up-selling techniques to maximize revenue. Adept at educating incoming guests of facility amenities and providing guidance on entertainment and restaurant venues. Ready to apply all expertise and years of experience.

Overview

2
2
years of professional experience

Work History

Travel Agency Clerk

Chelidonia Travel And Business
12.2022 - 03.2023

I was mainly responsible for booking flights, hotels and transportation as well as answering phone calls and emails.

Restaurant Manager

Omar Bourouis
01.2021 - 11.2022

I managed everything from hiring employees to ordering all the inventories as well as making sure the customer experience goes smoothly

Education

English Language And Literature

University of Algiers 2
Algiers, Algeria
07.2019

Bachelor of Applied Studies - English Language And Literature

University of Algiers 2
Algiers, Algeria
07.2019

Skills

  • Team Oversight
  • Coordinate Boarding
  • Brand Awareness
  • Operational Efficiency
  • Creative Solutions
  • Interpersonal Communications
  • Customer Satisfaction

Accomplishments

  • Created elaborate destination wedding travel packages to boost company sales.
  • Marketed travel deals, special promotions and valuable discounts to clients through email, phone call and monthly newsletters, which helped to boost sales.

Reading

I've always enjoyed reading especially in my college years since we were given a lot of reading assignments especially classics such as Jane Eyer and George Orwell and Edgar Allan Poe

Additional Information

I'm very responsible and punctual, I take my jobs seriously and I'm easy going and Friendly.

Languages

English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working

Timeline

Travel Agency Clerk

Chelidonia Travel And Business
12.2022 - 03.2023

Restaurant Manager

Omar Bourouis
01.2021 - 11.2022

English Language And Literature

University of Algiers 2

Bachelor of Applied Studies - English Language And Literature

University of Algiers 2
Fatma Tinhinen Bourouis