Outgoing Reservation Agent recognized for using up-selling techniques to maximize revenue. Adept at educating incoming guests of facility amenities and providing guidance on entertainment and restaurant venues. Ready to apply all expertise and years of experience.
I was mainly responsible for booking flights, hotels and transportation as well as answering phone calls and emails.
I managed everything from hiring employees to ordering all the inventories as well as making sure the customer experience goes smoothly
I've always enjoyed reading especially in my college years since we were given a lot of reading assignments especially classics such as Jane Eyer and George Orwell and Edgar Allan Poe
I'm very responsible and punctual, I take my jobs seriously and I'm easy going and Friendly.