Microsoft Office
Fatorma Andrew
Silver Spring,MD
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proficient speaker with excellent communication skills and team work skills. Energetic professional with great poise. Well-trained in writing documents and researching information related to any task at hand.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Program Manager
Kahak Home Support Agency
, MD
03.2020 - 11.2020
- Managed and created schedules for [number] nurses, direct support professionals, and home health aides in the DC and Virginia region, to create exceptional care to clients.
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals.
- Monitored progress of programs, using and applying programming documents, program directives, funding documents and other program material.
- Evaluated new candidates and developed an effective hiring process.
- Assessed performance and scheduled cost control while maintaining contractual and internal performance requirements.
- Managed the company's finance and administered payments to workers.
- Maintained effective communication between management, staff, families and program providers.
- Implemented and led meetings, opening up dialog with parents of disables children, direct support professionals, and their program directors to discuss problems of each family.
Education
Bachelor's Degree - Criminology And Criminal Justice
University of Maryland
08.2015 - 08.2017
Associate's Degree - General Studies
Montgomery College
08.2013 - 08.2015
Master’s Degree - Homeland Security
University of Maryland - University College
Hyattsville, MD 10.2019 - 10.2021
Skills
Documentation proficiency
Performance monitoring
Program leadership
Professional writing
Cost Estimates & Budgets
Payroll and budgeting
Scheduling
Clear oral/written communication
Software
Certification
QIDP certified
Timeline
Program Manager
Kahak Home Support Agency
03.2020 - 11.2020
Master’s Degree - Homeland Security
University of Maryland - University College
10.2019 - 10.2021
Bachelor's Degree - Criminology And Criminal Justice
University of Maryland
08.2015 - 08.2017
Associate's Degree - General Studies
Montgomery College
08.2013 - 08.2015