Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fatou Diallo

Roswell,GA

Summary

Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

Overview

2
2
years of professional experience

Work History

Data Entry Specialist

Trust Limousine LLC
09.2022 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed and updated client correspondence files and database information to maintain accurate records.
  • Maintained files, records and chronologies of entry activities.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.

Customer Service Associate

Cerese D Jewerly
10.2021 - 06.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Care Representative

Signet Jewelers
09.2021 - 03.2022
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

BBA - Accounting And Business Management

Georgia State University
Atlanta, GA
05.2024

Skills

  • Monthly Closings
  • Excel
  • Critical Thinking
  • Conflict Resolution
  • Administrative and Office Support

Languages

French
Native or Bilingual

Timeline

Data Entry Specialist

Trust Limousine LLC
09.2022 - Current

Customer Service Associate

Cerese D Jewerly
10.2021 - 06.2022

Customer Care Representative

Signet Jewelers
09.2021 - 03.2022

BBA - Accounting And Business Management

Georgia State University

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Fatou Diallo