Hi, I’m
Fatou Gandega
Waltham
Summary
Recent graduate with foundational knowledge in business Analytics and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
3
years of professional experience
1
Certification
Work History
TJ Maxx, TJX Companies
Retail Sales Associate
06.2023 - Current
Job overview
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Bunker Hill Community College
Administrative Assistant
09.2023 - 05.2025
Job overview
- Supported executive staff by scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Coordinated comprehensive orientation programs for incoming students to smooth their transition into college life.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed research to collect and record industry data.
- Transcribed and organized information to assist in preparing speeches and presentations.
Societe Generale
Intern
07.2022 - 11.2022
Job overview
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
- Assisted in improving product design with detailed user feedback analysis.
- Streamlined data entry processes, significantly reducing manual errors.
Education
Suffolk UniversityBoston, MA
Bachelor of Science from Business Analytics
05-2027
Bunker Hill Community CollegeBoston, MA
Associate of Arts from Arts, Business Transfer Option
05.2025
University Overview
- Expected Graduation: May 2025
- Honors: Fall 2023 - Alpha Kappa Mu Honor Society (recognizing academic excellence)
- Honoree of Society.org
- Dean's List Fall 2023 and fall 2024
- 3.6 GPA
Lycee Sahel
High School Diploma
06.2022
Skills
- Microsoft Excel
- Data analysis
- Customer service
- Friendly, positive attitude
- Critical thinking
- Computer skills ( Data Cleaning, Data Visualization, Data Manipulation)
- Verbal communication
- Problem solving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- I worked with a team on a project for a local nonprofit. We analyzed their past fundraising campaigns and found that personalized outreach led to higher donor engagement. After presenting our findings, they implemented our strategies and saw a significant increase in donations.
Activities
- Alpha Kappa Mu Honor Society, 09/23
- Member of Student Activities Committee at Bunker Hill Community College
- Volunteer at Community Food Pantry, Waltham, MA
Certification
- Google Analytics Individual Qualification – Google.
- Massachusets Driver's License
Languages
English
Native or Bilingual
French
Full Professional
Arabic
Elementary
Interests
- Developing software, websites, and apps in various programming languages.
- Volunteer Travel
- Research
- Reading
Timeline
Administrative Assistant
Bunker Hill Community College
09.2023 - 05.2025
Retail Sales Associate
TJ Maxx, TJX Companies
06.2023 - Current
Intern
Societe Generale
07.2022 - 11.2022
Lycee Sahel
High School Diploma
Suffolk University
Bachelor of Science from Business Analytics
Bunker Hill Community College
Associate of Arts from Arts, Business Transfer Option
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