Reche Mouwembe
Denver,CO
Summary
OBJECTIVE: Experienced professional with over 5 years of community outreach experience, providing information on available programs and services.
Overview
6
6
years of professional experience
Work History
Case Manager
Aurora Housing Authority
02.2023 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and maintained strong relationships with community resources for successful referrals.
Programs Manager
Rocky Mountain Welcome Center
06.2022 - 02.2023
- Monitored progress of programs, using and applying programming documents, program directives, funding documents, and other program material.
- Recruited, interviewed, and hired staff members offering exceptional talent and bringing great skills to the team.
- Coordinated individual referrals to obtain community services, advocated for client needs, and resolved roadblocks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Community Navigator
Project Worthmore
08.2021 - 04.2022
- Worked with clients to improve life choices and maximize the benefits of programs on PEAK and other services.
- Coordinated referrals and direct support for refugees and immigrant clients.
- Maintained a high level of client confidentiality, following strict guidelines and recommendations by Colorado Refugee Services Program.
- Resolved problems, improved operations, and provided exceptional service.
- Collaborated on program operations and relayed participant feedback for improvements.
Student Intern
Denver Rescue Mission
01.2021 - 05.2021
- Gained operational knowledge and supported departmental needs.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Collaborated with a professional team to solve workflow issues.
- Analyzed problems, identified solutions and made decisions.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted and organized files, spreadsheets, and reports.
Administrative Assistant
Immigrant And Refugee Center Of Northern Colorado
09.2018 - 03.2020
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Performed research to collect and record LACES data.
- Handled client correspondence and tracked records to foster office efficiency.
- Performed general office duties, including answering multi-line phone systems, routing calls, delivering messages to staff, and greeting visitors.
Education
High School Diploma -
Thomas Jefferson High School
Denver, Co06.2017
Bachelor of Science - Human Services
University of Northern Colorado
Greeley, CO05.2021
Skills
- Leadership and community engagement capacities
- Customer service
- Fluent in French, English and Kincongo
- Leadership
- Translator
- Office administration
- Customer and client relations
- Supervising staff
- Time management
- African Student United
- Black Student United
- Bridge Project
- University of Northern Colorado - Public Health
Accomplishments
- A.V.I.D 2013-2017
- Goodwill mentor 2014 - 2019
- Girls Leadership Council.
- Women's Foundation Of Colorado Alumni
- All Ways Up scholarship foundation Alumni
- Bridge Scholarship Alumni
- Colorado Leadership Alliance 2019 - 2021
- Stryker Institute for Leadership Development 2018 - 2021
Timeline
Case Manager
Aurora Housing Authority
02.2023 - Current
Programs Manager
Rocky Mountain Welcome Center
06.2022 - 02.2023
Community Navigator
Project Worthmore
08.2021 - 04.2022
Student Intern
Denver Rescue Mission
01.2021 - 05.2021
Administrative Assistant
Immigrant And Refugee Center Of Northern Colorado
09.2018 - 03.2020
High School Diploma -
Thomas Jefferson High School
Bachelor of Science - Human Services
University of Northern Colorado