Fatoumata Diaraye Diallo
Atlanta,GA
Summary
Dedicated Business Management student with experience in customer service, operations, and team-oriented environments. Proven ability to work efficiently under pressure, manage responsibilities, and maintain high safety and service standards. Strong communication, leadership, and organizational skills with an interest in business operations, management, and professional development. Seeking to leverage both academic knowledge and practical work experience to contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Fulfillment Center Associate
Amazon Fulfillment Center
Atlanta, GA
01.2022 - Current
- Process and ship customer orders while maintaining high accuracy and meeting performance KPIs
- Collaborate with cross-functional teams to ensure safe, efficient operations and timely order completion
- Support workflow improvements by identifying bottlenecks and recommending process solutions.
- Mentor new associates on safety protocols, productivity, and teamwork practices.
Sales Consultant
USA Metropolitan
Atlanta, GA
01.2018 - 01.2022
- Assisted clients with product selection, achieved sales targets, and resolved customer inquiries.
- Built long-term client relationships through personalized service and consistent follow-up.
- Collaborated with management to develop outreach and promotional strategies that boosted sales performance.
Teacher
Badrudeen School
Atlanta, GA
01.2018 - Current
- Teach and mentor students, develop lesson plans, and monitor academic progress.
- Lead group activities that foster teamwork, discipline, and communication.
- Strengthened leadership and organizational skills through classroom management and parental coordination.
Education
Bachelor of Business Administration - Management
Kennesaw State University – Coles College of Business
Kennesaw, GA12.2026
Skills
- Team leadership
- Workflow optimization
- Business intelligence skills
- Effective communication skills
- Proficient in Microsoft Office Suite and Google Workspace
- Time management
- Team collaboration
- Safety compliance
Affiliations
- Volunteer, Beta Club
- Member, KSU Student Business Association
- Volunteer, Community Clean-Up Initiatives
- Team Participant, Case Study Competitions (Operations & Strategy Focus)
- Team Leader, Student Business Projects – Proposed workflow improvements that increased efficiency by 12%
Languages
English
French
Timeline
Fulfillment Center Associate
Amazon Fulfillment Center
01.2022 - Current
Sales Consultant
USA Metropolitan
01.2018 - 01.2022
Teacher
Badrudeen School
01.2018 - Current
Bachelor of Business Administration - Management
Kennesaw State University – Coles College of Business
Honors & Achievements
Dean’s List (Spring 2026), Recognized for leadership and teamwork in student and professional projects