Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
16
16
years of professional experience
Work History
Fulfillment Center Associate
Amazon
02.2023 - 03.2025
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Printed labels, packaged boxes, and loaded into outbound containers.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Transported merchandise pallets to move in warehouse.
Safely and securely loaded items to prevent damage during transport.
Retail Sales
Target
10.2020 - 11.2022
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
Processes payments by totaling purchases, processing checks, cash, and store or other cards
Assists with inventory, including receiving and stocking merchandise.
Serves customers by helping them select products
Provides outstanding customer service
Caregiver
Private In Home Care
01.2009 - 10.2012
Recognized and reported abnormalities or changes in patients' health status to family members and/or physician.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Provided compassionate and patient-focused care to cultivate well-being.
Assisted with daily living activities, running errands, and household chores.
Transported clients to and from medical appointments with safety and efficiency.
Education
Bachelors - Business Management
BYU
Idaho
06.2026
Basic Accounting Certificate -
Brigham Young University–Idaho
Rexburg, Idaho
12.2021
PathwayConnect Certificate - undefined
BYU–Pathway Worldwide
Rexburg, Idaho
12.2019
Skills
Team leadership
Effective team collaboration
Dedication to workplace integrity
Interpersonal communication
Experienced in using Excel and Microsoft Office tools
Thorough attention to detail
Efficient problem-solving under pressure
Workstation organization
Timeline
Fulfillment Center Associate
Amazon
02.2023 - 03.2025
Retail Sales
Target
10.2020 - 11.2022
Caregiver
Private In Home Care
01.2009 - 10.2012
PathwayConnect Certificate - undefined
BYU–Pathway Worldwide
Bachelors - Business Management
BYU
Basic Accounting Certificate -
Brigham Young University–Idaho
Similar Profiles
Ethan AlcornEthan Alcorn
Transportation Manager II at AmazonTransportation Manager II at Amazon