Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Fatoumatta Danso

Bothell,WA

Summary

Third year student attending the University of Washington. Pursing a Biology Degree with interest in Nursing or Radiology (Plan B). Currently enrolled in a Certified Nursing Assistant program, which will provide strong foundation in patient care, safety protocols, and clinical skills. Known for reliability and achieving great results in fast-paced environments, due to customer service background. Skilled in communication, empathy, and problem-solving. Lots of experience in documenting and reporting daily activity. Demonstrates ability to adapt, learn, grow and strive for the best.

Overview

4
4
years of professional experience

Work History

Security Professional

Allied Universal
09.2022 - Current
  • Document and report daily activity during every shift
  • Escort guests or employees through the site
  • Recorded incident reports with detailed accounts of unusual occurrences.
  • Checked identification of persons entering facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
  • Monitored CCTV cameras of property and investigated areas of suspicion.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Cashier

Marshalls
07.2022 - 08.2022
  • Customer service
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Improved efficiency, organized checkout area for optimal workflow.

Crew Member

Jack In the Box
04.2021 - 04.2022
  • Prepared products following restaurant, health, and safety standards and procedures
  • Worked well with teammates and accepted coaching from the management team
  • Took orders, prepared meals, and collected payments.
  • Keep the food preparation area, equipment and utensils clean and sanitary
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Brewed coffee and tea and changed out drink station syrups.
  • Worked at the front counter, drive-thru and other areas as needed
  • Filled out daily shift log to record the amount of food prepared, used and leftover
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas

Cashier

JCPenney
11.2020 - 04.2021
  • Helped customers complete purchases, locate items and join reward programs
  • Greeted customers entering store and responded promptly to customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Answered questions about store policies and addressed customer concerns
  • Restocked and organized merchandise in front lanes
  • Helped organize shelves and racks for optimal appearance
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance

Education

Third Year Student - Biology

University of Washington
06-2026

Skills

  • Fast-learner

    • Collaborative

  • Compassion and empathy

  • Self-advocating

  • Documentation expert

  • Strong work ethic

  • Emergency response

  • Open-minded

Hobbies and Interests

  • Drawing
  • Reading
  • Cooking/baking
  • Healthcare

Languages

English
Native or Bilingual
Mandinka
Native or Bilingual

Timeline

Security Professional

Allied Universal
09.2022 - Current

Cashier

Marshalls
07.2022 - 08.2022

Crew Member

Jack In the Box
04.2021 - 04.2022

Cashier

JCPenney
11.2020 - 04.2021

Third Year Student - Biology

University of Washington

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Fatoumatta Danso