Fatuma Njama
Summary
Warehouse operations professional equipped to lead teams and drive efficiency. Proven ability to optimize workflow, ensure inventory accuracy, and maintain safety standards. Strong focus on team collaboration and achieving measurable results. Reliable, adaptable, with expertise in logistics, inventory control, and staff training.
Overview
10
10
years of professional experience
Work History
Warehouse Team Lead
ShipMonk
Fort Worth, TX
02.2023 - Current
- Recognized as Associate of the Quarter for outstanding performance and commitment to team goals.
- Training Ambassador
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Supervise a team of 15-20 warehouse associates, implementing performance metrics and providing coaching to increase productivity by 35%
- Delegated daily workloads and resolved complex staffing bottlenecks, ensuring consistent 99.6% on-time order fulfillment.
- Mentored new hires for seamless integration into the team, providing guidance on best practices, company policies, and procedures.
- Manage team members and Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Coordinated assembly of orders and packing of items, ensuring accurate conveyance to shipping teams.
- Performed detailed inspections, clearing work areas of cartons and boxes to uphold cleanliness standards.
- Supported inventory accuracy, assisting in periodic stock counts and audits.
- Operated forklifts safely and Utilized various equipment to support operational efficiency and productivity.
Warehouse Associate
Amazon Fulfillment Center
Fort Worth, TX
08.2016 - 11.2022
- Streamlined order fulfillment processes by efficiently picking, packing, and labeling merchandise for shipment.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Verified accuracy of incoming and outgoing shipments to enhance operational efficiency and reduce discrepancies.
- Conducted thorough inspections of packages and merchandise for damage, ensuring quality control standards.
- Oversaw warehouse cleaning and maintenance operations to ensure compliance with OSHA safety standards.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Education
Associate of Arts -
Dallas College
Dallas, TX05.2016
Skills
- Motivated team member
- Operational efficiency
- Organizational skills
- Effective communication abilities
- Analytical problem-solving
- Strong attention to detail
- Inventory control
- Safety compliance in warehouses
- Warehouse Operations
- Order fulfillment
- Quality assurance
Timeline
Warehouse Team Lead
ShipMonk
02.2023 - Current
Warehouse Associate
Amazon Fulfillment Center
08.2016 - 11.2022
Associate of Arts -
Dallas College