Faustino Tinoco
Santa Maria,CA
Summary
Dynamic and results-driven professional with strong leadership and problem-solving skills, experienced as a Lead Drop and Count Specialist at Chumash Casino & Resort. Bilingual in English and Spanish, I excel in communication and have a proven track record of enhancing operational efficiency and staff performance while ensuring compliance with internal controls.
Overview
17
17
years of professional experience
Work History
Lead Drop and Count Specialist
Chumash Casino & Resort
04.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
- Put team in better positions in the day to succeed.
- See something, say something.
- Verifying all money procedures.
Count and Drop Team
Chumash Casino & Resort
06.2023 - 04.2024
- Excellent communication skills, both verbal and written.
- Proficient in Casino Insight
- Learned drop and routes and procedures.
- Maintained cages and other count machines.
- Moderate knowledge of kiosk operations.
- Knowledgeable with Internal Controls.
Shift Manager
Straw Hat Pizza
02.2008 - 06.2023
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Associate of Arts - Computer Science
Allan Hancock College
06-2013
Skills
- Bilingual(English, Spanish)
- Strong communication
- Leadership
- Problem solving
Timeline
Lead Drop and Count Specialist
Chumash Casino & Resort
04.2024 - Current
Count and Drop Team
Chumash Casino & Resort
06.2023 - 04.2024
Shift Manager
Straw Hat Pizza
02.2008 - 06.2023
Associate of Arts - Computer Science
Allan Hancock College
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