Overview
Work History
Education
Languages
Timeline
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Fausto Gutierrez

Chula Vista,CA

Overview

17
17
years of professional experience

Work History

Sales and Delivery Manager

Mi Familia Tortilleria
01.2014 - Current
  • Open new delivery accounts and placed orders to increase profits and sales
  • Enhance customer satisfaction by providing timely and accurate delivery of tortilla packages.
  • Navigate traffic with care to ensure the safe arrival of the tortilla packages.
  • Maintain vehicle safety and cleanliness, ensuring a positive representation of the company.
  • Efficiently plan routes for optimal time management
  • Provide exceptional customer service through professional communication and problem-solving skills.
  • Oversaw daily operations of the delivery team

General Manager

Mi Familia Supermarket
01.2012 - 03.2019
  • Recruited, interviewed and hired employees to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations
  • Used customer service skills to resolve customer concerns.
  • Successfully managed budgets and allocated resources to maximize profitability.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Developed strong relationships with vendors negotiating pricing agreements
  • Oversaw ordering processes for products, maintaining optimal stock levels to meet customer demand without overstocking inventory.
  • Led team meetings for clear communication of performance expectations
  • Managed daily cash handling procedures, ensuring accuracy in accounting records and minimizing discrepancies.

Sales Representative

Aztec Auto Sales
07.2010 - 01.2014
  • Attended automobile auctions
  • Boosted sales revenue by developing strong relationships with clients and offering personalized vehicle recommendations.
  • Achieved top sales performance by proactively engaging potential buyers on the showroom floor and effectively showcasing vehicle features.
  • Collaborated with finance teams to ensure smooth transactions and secure optimal financing options for customers.

Security

Soak City Water Park
03.2007 - 07.2010
  • Open and closed location, documented and maintained detailed records of inventory, and handled daily in-store purchases and money deposits to bank
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
  • Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
  • Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
  • Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.

Education

Major - Business Administration

University of Phoenix
San Diego, CA
05.2010

Major - Criminal Justice

Southwestern College
San Diego, CA
06.2008

High School Diploma -

Eastlake High School
San Diego, CA
06.2006

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales and Delivery Manager

Mi Familia Tortilleria
01.2014 - Current

General Manager

Mi Familia Supermarket
01.2012 - 03.2019

Sales Representative

Aztec Auto Sales
07.2010 - 01.2014

Security

Soak City Water Park
03.2007 - 07.2010

Major - Business Administration

University of Phoenix

Major - Criminal Justice

Southwestern College

High School Diploma -

Eastlake High School
Fausto Gutierrez