Fausto Gutierrez
Chula Vista,CA
Overview
17
17
years of professional experience
Work History
Sales and Delivery Manager
Mi Familia Tortilleria
01.2014 - Current
- Open new delivery accounts and placed orders to increase profits and sales
- Enhance customer satisfaction by providing timely and accurate delivery of tortilla packages.
- Navigate traffic with care to ensure the safe arrival of the tortilla packages.
- Maintain vehicle safety and cleanliness, ensuring a positive representation of the company.
- Efficiently plan routes for optimal time management
- Provide exceptional customer service through professional communication and problem-solving skills.
- Oversaw daily operations of the delivery team
General Manager
Mi Familia Supermarket
01.2012 - 03.2019
- Recruited, interviewed and hired employees to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations
- Used customer service skills to resolve customer concerns.
- Successfully managed budgets and allocated resources to maximize profitability.
- Analyzed market trends and competitor activities to create competitive advantages.
- Developed strong relationships with vendors negotiating pricing agreements
- Oversaw ordering processes for products, maintaining optimal stock levels to meet customer demand without overstocking inventory.
- Led team meetings for clear communication of performance expectations
- Managed daily cash handling procedures, ensuring accuracy in accounting records and minimizing discrepancies.
Sales Representative
Aztec Auto Sales
07.2010 - 01.2014
- Attended automobile auctions
- Boosted sales revenue by developing strong relationships with clients and offering personalized vehicle recommendations.
- Achieved top sales performance by proactively engaging potential buyers on the showroom floor and effectively showcasing vehicle features.
- Collaborated with finance teams to ensure smooth transactions and secure optimal financing options for customers.
Security
Soak City Water Park
03.2007 - 07.2010
- Open and closed location, documented and maintained detailed records of inventory, and handled daily in-store purchases and money deposits to bank
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Education
Major - Business Administration
University of Phoenix
San Diego, CA05.2010
Major - Criminal Justice
Southwestern College
San Diego, CA06.2008
High School Diploma -
Eastlake High School
San Diego, CA06.2006
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales and Delivery Manager
Mi Familia Tortilleria
01.2014 - Current
General Manager
Mi Familia Supermarket
01.2012 - 03.2019
Sales Representative
Aztec Auto Sales
07.2010 - 01.2014
Security
Soak City Water Park
03.2007 - 07.2010
Major - Business Administration
University of Phoenix
Major - Criminal Justice
Southwestern College
High School Diploma -
Eastlake High School