Fausto Raposo
Bronx
Summary
Results-driven hospitality expert with over 7 years of experience managing complex organizational structures. Strong skills in time management and problem-solving, ensuring exceptional guest service. Committed to staff development and fostering a high-performance team environment.
Overview
11
11
years of professional experience
Work History
Team Leader
Madison Square Garden
01.2015 - Current
- Supervised and trained employees in fast-paced environments to ensure efficient operations.
- Ensured compliance with NYC Board of Health cleanliness standards and safety regulations.
- Conducted inspections and submitted reports on cleanliness, food quality, and inventory issues.
- Managed opening and closing of concession stands during events, overseeing staff performance.
- Oversaw operations of designated areas, including cash reconciliation per company policy.
- Performed monthly audits and daily inventory checks to maintain accurate records.
- Motivated employees to prepare and deliver food orders promptly to guests.
- Managed daily operations of Food and Beverage locations, focusing on productivity and adherence to standards.
Education
Associate - Business Management
Borough of Manhattan Community College
New York01.2022
Skills
- Mentorship and training
- Team leadership
- Results-driven approach
- Client service
Languages
English and Spanish
Native or Bilingual
Timeline
Team Leader
Madison Square Garden
01.2015 - Current
Associate - Business Management
Borough of Manhattan Community College
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