Faustyna Diaz Suriel
Staten Island,NY
Summary
Bilingual, Organized, goal-oriented, team player, results driven medical assistant with experience in operation room assistance and office administration. Passionate in delivering the highest quality of service in a fast-paced environment.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
S.I. Arthritis and Rheumatology
Staten Island, NY
11.2023 - 02.2024
- Assisted with patient intake and recorded medical histories.
- Managed appointment scheduling and coordinated patient follow-ups.
- Prepared examination rooms and ensured cleanliness of equipment.
- Maintained accurate electronic health records and updated patient information promptly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Receptionist
Prominis
Staten Island, NY
09.2020 - 12.2020
- Provided full front office receptionist and administrative support for 8 healthcare practitioners
- Registered and processed patients
- Verified accuracy and completeness of patient information and insurance documentation
- Handled insurance and authorization verifications
- Scheduled and coordinated appointments, tests, and procedures
- Maintained and managed patient data base
- Answered and transferred calls
- Dealt with inquiries and requests
- Collected co-payments
- Made follow-up appointments and called patients to remind them about it the day before
- Maintained a hygienic and tidy front office
Medical/O.R Assistant
The Spine and Pain Institute
Staten Island, NY
06.2017 - 10.2019
- Completed procedure notes.
- Secured and prepared all supplies required for x-ray guided injections and minor procedures.
- Ensured the preparation and maintenance of the sterile field in OR.
- Brought the patient in and out of OR and prepared them fully for their procedure.
- Prepared the patients skin for surgical treatment.
- Positioned and re-positioned patient.
- Helped monitor patients during surgery.
- Provided supportive care during the pre-operative phase.
- Stored, organized, and maintained diagnostic images taken during the surgical procedure.
- Followed all federal, state, and departmental safety procedures.
- Positioned the C-Arm fluoroscope X-ray for the physician to image.
Medical Assistant/Receptionist
Bay Medical Care Services
Staten Island, NY
01.2012 - 12.2016
- Monitored phones.
- Assisted with checking vital signs.
- Documented medical histories for patients' files.
- Performed phlebotomy procedures and allergy skin test.
- Assisted with urinalysis procedures.
- Administrative duties; billing, scheduling, connecting to care, filing.
- Sterilized medical equipment and discarding of medical equipment.
- Performed electrocardiograms.
- Escorted patients to the medical examination room.
- Assisted medical staff with preparation.
Intern
Staten Island University Hospital
Staten Island, NY
04.2008 - 06.2008
- Re-stocked all medical equipment for hospital.
- Sterilized medical equipment.
- Sterilized medical rooms and prepared for new patient.
- Answered incoming telephone calls, took down messages and provided information.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
Education
Associate of Science - Nursing
Saint Paul’s School of Nursing
Staten Island, NY 01.2023 - 04.2024
Certified Medical Assistant -
New Millennium Training Center
Staten Island, NY12.2011
College of Staten Island
Staten Island, NY09.2009
Skills
- Bilingual in Polish and English
- Authorization
- Recalling information
- Following protocol
- Verify Insurance
- Attention to detail
- Procedure Notes
- Time management
- Excel
- PowerPoint
- Microsoft Word
- Problem Solving
- Phlebotomy
- Cleanliness and Organization
- Scheduling
- Answer Phone
- Writing skills
- Computer skills
- Interpersonal skills
- Patient intake
- Electronic health records
- Vital signs measurement
- Make Appointments
- OB/GYN procedures
- EKG
- Anatomy and physiology
- Patient feeding
- Preparing specimens and samples
- Stocking supplies
Timeline
Medical Assistant
S.I. Arthritis and Rheumatology
11.2023 - 02.2024
Associate of Science - Nursing
Saint Paul’s School of Nursing
01.2023 - 04.2024
Medical Receptionist
Prominis
09.2020 - 12.2020
Medical/O.R Assistant
The Spine and Pain Institute
06.2017 - 10.2019
Medical Assistant/Receptionist
Bay Medical Care Services
01.2012 - 12.2016
Intern
Staten Island University Hospital
04.2008 - 06.2008
Certified Medical Assistant -
New Millennium Training Center
College of Staten Island