Favian Gutierrez

• Provide technical support and perform a full range of clerical duties in support of the department or area assigned. Duties include answering correspondence
• Survey preparation, processing a variety of documents, and opening and distributing office mail as appropriate.
• Handle multiple priorities and tasks simultaneously and make decisions independently according to established guidelines.
• Receive incoming telephone calls, welcome visitors, direct callers, and visitors to appropriate personnel. Respond to questions and provide information to students and the public.
• Process applications, student records, and/or forms by verifying information, entering data into the computer system, securing appropriate signatures, forwarding to other departments for processing, notifying students and/or employees of their status in the process of requesting additional information according to established policies and procedures.
• Assist in implementing program-related activities, special sessions or schedules, seminars, and workshops in support of the program or area assigned.
• Retrieve, receive, and compile data from several sources, compare information to verify its completeness, and prepare informational and/or statistical reports detailing requisite data according to established guidelines. Organize and transmit information electronically to other agencies and/or departments for processing
• Establish and maintain specialized databases; enter and retrieve data and ensure the accuracy of database records. Create special forms, charts, and reports using word processing, spreadsheet, and database software.
• Assisted the Program Director in the preparation of catalogs and brochures for promotional mailings. Obtain mailing lists from appropriate sources, schedule mailing of informational materials, and provide recommendations on program and/or operational modifications or changes to enhance program activities. Assist in the implementation of marketing the program. Assist in gathering and preparing materials for pertinent mailings/meetings.
• Design, update, and submit web page modifications.

• Dispersed incoming mail to correct recipients throughout office.
• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Answered phone calls and welcomed visitors to office.
• Created flyers and advertisements to promote events for the company.
• Passed out flyers to general public at strategically placed locations.
• Selected colors and themes while adding functionality to create new designs.
• Interacted with customers by phone, email, or in-person to provide information.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Managed daily data entry and kept clerical information accurate and up-to-date.
• Organized materials, cleaned facilities and set up equipment to prepare for events.
• Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.

• Repackaged bulk donations into smaller portions for distribution.
• Boxed family-sized boxes of groceries for distribution to families in need.
• Reviewed orders, building pallets, and shrink-wrapped palletized products according to requirements.
• Packaged and loaded items into cars for clients.

Saint. Mary's Food Bank

• Maintained cleanliness of volunteer center and warehouse areas
• Operated pallet jacks to move materials, as well as staging loaded pallets with hand truck for fork truck pick-up.
• Accomplished production goals by working with speed and accuracy.
• Marked and labeled containers, container tags or products using marking tools.

Feed My Starving Children (2x)

• Placed bins, carts and containers in convenient locations to assist with loading efficiency.
• Followed directions from supervisors and completed tasks within appropriate timeframe.
• Used tools, sprayers and cleaning solutions to disinfect work areas.
• Assembled packages to prepare for shipping.

• Demonstrated cultural responsiveness to support diverse families and communities.
• Expressed understanding and support to help individuals pursue paths to educational development.
• Assisted individuals in identifying and capitalizing on personal interests, goals and strengths.
• Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
• Attended meetings and trainings to optimize professional development.
• Planned and conducted orientation programs and group conferences to promote adjustment of individuals to new life experiences.
• Cultivated positive and supportive atmosphere for students focused on assisting with wide-ranging issues.
• Welcomed students and family members, answered questions and directed guests at official new student orientation sessions.