Fawnell Medina
Locust Grove,GA
Summary
Focused customer service professional skilled in customer service development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.
Overview
31
31
years of professional experience
Work History
Produce Team Member
Walmart
Locust Grove, GA
01.2021 - Current
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Bakery Associate
Sam's Club
Yuma, AZ
03.2019 - 08.2021
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Developed strong rapport with customers and created positive impression of business.
Produce Team Member
Sam's Club
Wentzville, MO
06.2018 - 02.2019
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Pleasantly greeted customers and provided prompt and courteous service.
Owner/Operator
Time To Shine
Cape Coral, FL
10.2012 - 02.2018
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Consulted with customers to assess needs and propose optimal service solutions.
- Managed five employees by supervising daily tasks.
- Managed cleaning contracts for over 30 vacation rentals
Bartender Shift Manager
Michael's Pub
Las Vegas, NV
05.2006 - 10.2012
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Organized over 50 special events.
Lead Bartender
Bugsy's Bar And Restaurant
Las Vegas, NV
12.1995 - 05.2006
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Orchestrated numerous private parties, business meetings and formal engagements.
- Payed out gambling winnings and jackpots. Operated Micros pint-of-sale system.
Office Administrative Assistant
Airport Tech Service
Las Vegas, NV
06.1990 - 11.1994
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Managed accounts payable, receivable, and payroll.
- Responded to inquiries from callers seeking information.
Education
Medical Billing Specialist - Medical Billing
Las Vegas Academy of Medical Careers
Las Vegas, NV06.1995
High School Diploma -
High Plains High School
Thornton, CO06.1981
Skills
- Proficient communicator with customer
- And public relation skills
- Trouble shooting and problem solving skills
- Experience handling difficult people with tact
- And diplomacy
- Proven administrative, organizational leadership abilities
- Work well under pressure of multi-tasks and workloads
Timeline
Produce Team Member
Walmart
01.2021 - Current
Bakery Associate
Sam's Club
03.2019 - 08.2021
Produce Team Member
Sam's Club
06.2018 - 02.2019
Owner/Operator
Time To Shine
10.2012 - 02.2018
Bartender Shift Manager
Michael's Pub
05.2006 - 10.2012
Lead Bartender
Bugsy's Bar And Restaurant
12.1995 - 05.2006
Office Administrative Assistant
Airport Tech Service
06.1990 - 11.1994
Medical Billing Specialist - Medical Billing
Las Vegas Academy of Medical Careers
High School Diploma -
High Plains High School
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