Faydera Wood
Sebring,OH
Summary
Dynamic individual with a solid track record in delivering exceptional customer service, fostering client loyalty, and providing tailored consultations. Committed to creating a welcoming environment, offering support and encouragement with a positive attitude.
Overview
10
10
years of professional experience
Work History
Hairstylist
American salon Group (Smartstyle)
Salem, OH
09.2016 - Current
- Conducted extensive and detailed consultations to provide client satisfaction.
- Recommended personalized products based on client needs and preferences.
- Educated clients on correct use of products and maintenance routines.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Ensured cleanliness and organization of work areas and tools to create a welcoming environment for clients.
- Collaborated with team members to streamline operations and enhance service delivery.
- Participated in ongoing training to remain current on industry trends and techniques.
- Managed cash register transactions during checkout processes to ensure accuracy.
Education
Managing Cosmetologist - Cosmetology
Raphael's School of Beauty Culture
Alliance, OH11-2014
Bachelor of Arts - Psychology
Malone (College) University
Canton OH06-1996
High School Diploma -
West Branch High School
Beloit06-1992
Skills
- Client consultations
- Customer education
- Customer satisfaction
- Sales expertise
- Customer relationship management
- Effective communication
- Time management
- Detail-oriented
Timeline
Hairstylist
American salon Group (Smartstyle)
09.2016 - Current
Managing Cosmetologist - Cosmetology
Raphael's School of Beauty Culture
Bachelor of Arts - Psychology
Malone (College) University
High School Diploma -
West Branch High School