A results oriented professional with a proven track record of leading teams to success through effective communication, strategic planning, and problem solving, fostering a collaborative environment while consistently achieving goals and exceeding expectations.
Overview
21
21
years of professional experience
Work History
Assistant District Manager Support Services
Bureau of Land Management
11.2023 - Current
Company Overview: This is a federal job
ADMINISTRATIVE MANAGEMENT performing and assisting with administrative functions in areas such as time and attendance, purchasing and procurement, office space management, budget planning and tracking, collections, and fleet management; coordinating with Human Resources on administrative personnel matters; explaining administrative processes and procedures from directives, manuals, handbooks, and Instructional Memoranda to field office employees
Providing workable solutions that align with management plans and are achievable
Preparation of Star and Performance awards, input, and processing of Request for Eligible in FPPS
Assist employees with human resources rules, policies, regulations, and procedures
Manage and supervise district fleet and property personal to include fleet utilization, yearly audits, disposal of property and fleet in a timely manner and ordering of new equipment and vehicles
HUMAN RESOURCES District HR liaison, work with HR at the Nevada State Office daily on district job announcements by updated HR work tracker with vacancy and position information
Disseminate, prepare and review Position Description’s, CJA’s and HR-8’s to management to facilitate position announcements
Work with classification at the NOC to develop new PD’s
Participated in several interview panels and SME panels for the hiring process
Work with Employee Relations for PB-18-01 processing, employee disciplinary actions, suspension and termination
Complete EPAPs yearly and at mid-year reviews in USA Performance for 10 employees
Work with district management to prepare and submit Performance Awards, upload and track DI-451 forms to state office SharePoint site
Completed Workplace Investigations thru Federal Employment Law Training Group
Complete PB-18-01 investigations that include interviewing alleged victims, witnesses and the alleged harasser
Prepare Investigation Plan, Authorization to Investigate, Employee Testimony Rights and Obligations form, Statement of Work and interview questions in preparation for the investigation
Collect and organize evidence, complete interviews via teams of all involved in the incident, and fact find
Write the final investigative Report and provide factual findings
District eComp liaison, assist staff with the process of filing workman’s comp claim
SUPERVISOR DUTIES: I supervise the district Safety Manager, Engineer, Equipment Operator, Maintenance Mechanic, GIS Specialist, Budget Analyst, Procurement Specialist, Property Management Specialist, 2 Administrative Support Assistants and a Contact Representative
Provide direction to staff related to safety, engineering, budget, procurement and administrative support
I meet with my staff on a regular basis using 1 on 1 bi-weekly or monthly meetings as well as in person weekly team meetings
BUDGET DUTIES Input and assist with Annual Work Plan, monitor, implement budget functions, use FBMS to complete bi-weekly labor corrections, update employee Labor Sheet bi-weekly, review and approve Purchase Requests in FBMS as a supervisor and a Certified Funds Approver, handle district uniform reimbursements and all other reimbursements
Ensure funds are used in accordance with budget guidance, directives and policies
Manage obligations, expenditures, and reimbursements
Prepare budget projections for planning of different projects and programs
Prepare daily budget reports for management
District A/OPC responsible for reviewing all Citi Manager charge card statements for the district to include MLR and Fire purchases and travel
Prepare and present yearly training for the district for charge cards and travel
INSTRUCTION AND TRAINING yearly training via teams using PowerPoint presentation for charge card program, cost coding and requirements for use of government charge cards
Provided one on one training in the use of QuickTime, Concur Travel and Citi Manager
Used US Access to update PIV cards and issue new cards as well as assign and grant access to PACS system
EFFECTIVE COMMUNICATION by providing technical support, procedural and policy guidance, and operational support to field office staff and members of the public, in the following functions: accounting, budget, customer service, fleet management, payroll, personnel, property, training, travel, human resources, administrative projects and warehouse management
COMPLIANCE with agency regulation for administrative processes, e.g., budgetary, financial, procurement, records management, and property management functions
Review regulations, directives and policies and procedures to make appropriate recommendations
This is a federal job
NEVADA EMPLOYEE ENGAGEMENT AMBASSADOR 2024
CURRENT LEADERSHIP ACADEMY FY25 PARTICIPANT
COMPLETED WORKPLACE INVESTIGATION 2024
Support Services Supervisor
Bureau of Land Management
11.2019 - 11.2023
Company Overview: This is a federal job
ADMINISTRATIVE MANAGEMENT performing and assisting with administrative functions in areas such as time and attendance, purchasing and procurement, office space management, budget planning and tracking, collections, and fleet management; coordinating with Human Resources on administrative personnel matters; explaining administrative processes and procedures from directives, manuals, handbooks, and Instructional Memoranda to field office employees
Providing workable solutions that align with management plans and are achievable
Preparation of Star and Performance awards, input, and processing of Request for Eligible in FPPS
Assist employees with human resources rules, policies, regulations, and procedures
BUDGET DUTIES Input and assist with Annual Work Plan, monitor, implement budget functions, use FBMS to complete bi-weekly labor corrections, update employee Labor Sheet bi-weekly, review and approve Purchase Requests in FBMS as a supervisor and a Certified Funds Approver, handle district uniform reimbursements and all other reimbursements
Ensure funds are used in accordance with budget guidance, directives and policies
Manage obligations, expenditures, and reimbursements
Prepare budget projections for planning of different projects and programs
Prepare daily budget reports for management
District A/OPC responsible for reviewing all Citi Manager charge card statements for the district to include MLR and Fire purchases and travel
Prepare and present yearly training for the district for charge cards and travel
INSTRUCTION AND TRAINING yearly training via teams using PowerPoint presentation for charge card program, cost coding and requirements for use of government charge cards
Provided one on one training in the use of QuickTime, Concur Travel and Citi Manager
Used US Access to update PIV cards and issue new cards as well as assign and grant access to PACS system
EFFECTIVE COMMUNICATION by providing technical support, procedural and policy guidance, and operational support to field office staff and members of the public, in the following functions: accounting, budget, customer service, fleet management, payroll, personnel, property, training, travel, human resources, administrative projects and warehouse management
COMPLIANCE with agency regulation for administrative processes, e.g., budgetary, financial, procurement, records management, and property management functions
Review regulations, directives and policies and procedures to make appropriate recommendations
This is a federal job
EMERGING LEADER PROGRAM selectee and participant for FY22
AWARD RECEPIANT: State Director Award 2021 DEIA Team Award
The Directors Team Accomplishments Award I.D.E.A Team
Administrative Officer - Temporary Promotion
Bureau of Land Management
10.2022 - 02.2023
Company Overview: This is a federal job
ADMINISTRATIVE DUTIES Responsible for providing oversight and implementation of the full range of administrative responsibilities within the Central Coast Field Office
Major duties include but are not limited to: Provide overall management of public contact for reception and general information concerning field office programs
Provide management of the billings and collections processes for lands, recreation permits, minerals, grazing, forest products
Setting priorities and developing schedules for completion of work for subordinates
PROCURMENT AND CONTRACTING Monitor and maintain the procurement of supplies, materials, equipment, and services
Negotiated contracts, permits, cooperative agreements, and other legal documents required, ensuring compliance with all legal, fiscal and administrative requirements in each case
Consults with and advises management to determine goals and alternatives
FINANCIAL MANAGEMENT Responsible for ensuring the accuracy and integrity of time and attendance records
Responsible for fleet/vehicle and property management
Provide input and assistance with budget formulation for the Annual Work Plan (AWP)
Participate in the monitoring and implementation of budgetary functions involving the maintenance and control of funds covering the activities of the Field Office
HUMAN RESOURCES Serve as liaison to the Human Resources office and point of contact regarding personnel administration matters
Utilize an automated personnel database system to initiates, approve, and track requests for personnel actions
This is a federal job
Jury Commissioner
Elko County Clerk’s Office
09.2017 - 11.2018
MANAGEMENT ANALYSIS Managed jury selection program for 4th Judicial District Court of Elko County with 500 cases and 15000 jurors per year
Identified and selected eligible jurors and distributed summons
Conducted monthly audits of all ongoing cases
Reported findings to the State of Nevada
Responded to questions from jurors, attorneys, internal teams, and the public
Advised management of deadlines, polices, procedures, issues and concerns and made recommendations for resolution
Worked with managers and supervisors within the Clerk’s Office and District Attorney’s Office along with Law Enforcement and other employees as required, to identify issues, resolve conflicts and develop solutions
INFORMATION TECHNOLOGY implementation of new software system to automate processes of pulling juror names
Set up text messaging to inform jurors of requirements and updates
Increased transparency into selection process
INFORMATION RESOURCE MANAGEMENT Provided advise, training and implementation guidelines to law enforcement supervisors, county wide, for criminal and civil evidence preparation, retention, and handling
Enforced regulations of proper evidence handling, retention, storage, and destruction according to Nevada Revised Statutes
LEGAL FILINGS processing of varies legal filings daily to include tort claims, divorces, child custody, child support, probate, guardianship, and criminal cases
Required knowledge of filing processes, procedures, and Nevada statutes
Deputy Clerk
Elko County Clerk’s Office
04.2007 - 09.2017
MANAGEMENT of office procedures which included, employee hiring process, workflow process, file management and auditing control processes
RECORDS DISEMINATION AND MANAGEMENT for Elko County District Court for civil and criminal records of approximately 40,000 files
Responsible for accurate redaction of personal identifying information and other confidential data
As well as, filing and maintenance of pleadings, petitions and judgments and other complex administrative support duties
Organization of records system and processing closed files to a digital database
TRAINING of four deputy clerks in Court procedures, minute taking, correspondence and letter preparation to other divisions of law enforcement and evidence handling
Yearly performance reviews to include recommendations for pay increases
DIRECTION of 50 to 100 potential jurors during criminal and civil jury trials which includes, checking in, verifying address information, explanation of jury process and juror duties, selection of jurors for service on the jury and maintaining a record for the Court during the trial process
EVIDANCE CUSTODIAN responsible for monitoring chain of evidence; maintain accurate and complete legal filings and marked evidence for jury trials
Working with different stakeholders in the jury process to include attorneys, law enforcement, witnesses, and other participants by effectively communicating trial rules, regulations, and objectives
COMPLIANCE and understanding of the NRS Statutes and local rules for the District Court, as well as experience with legal transactions, agency regulations and policies
SAFETY Continuity of Operations coordinator for Clerks office from 2014 -2019
Planning and coordination of the coordination of court and clerk functions that were essential to continue doing business
COOP Team Lead working with Elko County Commissioners, Elko Fire Department and Elko Central Dispatch to address order of succession, delegation of authority, continuity of facilities, communication, records management, human resources, and case management
Mitigated workplace injuries by developing and implementing safety plan to reorganize boxes
Selection and implementation of filing system on tracks to replace process of stacking boxes vertically, which caused a safety hazard to employees
Worked closely with County Engineers and facility manager to coordinate the installation of the new filing system in compliance with building guidelines
Owner/Operator
Koinonia Kafe
01.2004 - 11.2007
ESTABLISHMENT OF NEW BUSINESS: Established LLC for Koinonia Kafe’ with partnership of investors
Formulated a business plan for investors to include executive summary, description of the operation, market analysis, organization and management, services provided, marketing and sales, funding request, area demographics and financial projections
Presented business plan to several different financial institutes to secure loan for $75,000.00 for business startup
Created an authentic Italian menu for a superb dining experience
Worked with culinary chefs from specific vendors for acquisition of foods for our recipes
Supervised between 20 to 30 employees depending on the season, this included wait and kitchen staff
Used radio and newspaper ads for recruitment
Contracted with Seattle’s Best Coffee for our full coffee/barista bar
Sold only Seattle’s Best beverages and snacks, followed their branding with all advertising and sales promotions
Successfully solicitated bids for projects from various venders including Vogue Linen Supplies, Resco, State Fire, Elko Tile, American Asphalt & Grading, Nicolas Food, Sysco, and Plumbline Heating and Air
Managed the renovation of leased property which included working with various vendors to install tile flooring, new bathroom fixtures, new kitchen equipment, all installs were to code and passed inspection by NV Environmental Health and Safety Division
Monitoring and installation of fire suppression system by State Fire
While open for business we passed all required inspections
Effectively resolved issues and problems related to human resources, budget, operations, maintenance of the building and vendors
Active member of the Elko Downtown Business Association, hosting several after-hours business events
SUPERVISION of 20 wait staff and kitchen staff, including chefs, prep cooks, servers, bussers, and baristas
Direct and support staff by establishing work priorities, policies, and procedures
Complete yearly evaluation for overall efficiencies
Assign, direct and review work of employees
Recruitment and selection of new personnel based on skills and experience
Train new staff in customer services, policies, and procedures
Review performance and recommend additional training as needed
Provide ongoing training and development to improve customer services and quality of performance
Communicate discipline actions as needed
MANAGEMENT Maintain personnel budget by closely managing time and attendance of staff schedule to include preparation, revision, monitoring
And evaluation of workload
Motivate staff with frequent recognitions, performance discussions and events, which resulted in a high morale and friendly customer services by our staff
Skilled in staff problem-solving and negotiating solutions to performance or attendance problems
PERSONNEL Provided specialized training and advised wait staff supervisor and kitchen supervisor for setting up work schedules, compliance with OSHA, food preparation, and health guidelines
Advised supervisors regarding staff interactions, accountability, and retention of work force
PAYROLL Oversees management of times entry and submission of payroll for the business
Helps ensure times are properly entered by appropriate personnel and completed in a timely manner
Appropriate coordination with staff occurs as needed to ensure an efficient and effective payroll execution
Process all payroll through QuickBooks Software Program
FINANCIAL MANAGEMENT Monitor availability of funds and staffing to ensure an efficient and cost-effective operation
Develops costs and budget analyses and/or forecasts
Processed invoicing from various vendors for payment in a timely manner
Completed cost analysis of required foods for our menu as well as menu pricing, to make sure business was seeing a profit
Prepared Nevada Sales Tax forms, 941 Forms, W-2’s, Quarterly Reports, Daily deposits, and reconciliation of check registers
PROCURMENT negotiated contracts with food vendors, Sysco, and Nicolas food distributors for weekly food delivery of quality, economically priced food
Developed alternative food sources when our vendors were unable to provide on time deliveries
FACILITY MAINTENANCE of leased building, coordination with local vendors for install of new leased kitchen equipment, remodel of leased building to include wiring, lighting, flooring, and bathroom facilities
Review of monthly maintenance of kitchen equipment, barista machines and equipment
Set up of required maintenance schedule of equipment and machines
Required scheduled cleaning of kitchen and barista equipment and deep cleaning of dining area and kitchen
Worked with asphalt company to complete yearly upkeep on business parking lot
SAFETY worked with fire suppression services to install and maintain our fire suppression system for kitchen facilities and required fire extinguishers located on the premises
Required safety training for all kitchen and wait staff include kitchen fires and customer safety
Compliant with State of Nevada OSHA requirements
Certified Food Safety Manager for the State of Nevada
INFORMATION TECHNOLOGY supervision of installation and use of business Point of Sale System and provided required training for all staff