FayeLee Sanford
Kansas City
Summary
Dynamic Funeral Director and Professional Embalmer at Chapel Hill-Butler Funeral Home, adept at client communication and crisis management. Successfully managed operations while ensuring compliance with regulations. Proven leadership in team environments, coupled with strong attention to detail and problem-solving abilities, enhances service delivery and client satisfaction.
Overview
7
7
years of professional experience
Work History
Head Lifeguard/Swim Team Coach
YMCA
Kansas City
12.2022 - Current
- Provided best practice resources to maintain client safety
- Led customer service by overseeing operations, education, and program coordination
- Made use of CPR, AED, Emergency Oxygen certifications in life saving situations
Funeral Director/Professional Embalmer
Chapel Hill-Butler Funeral Home
Kansas City
08.2018 - 03.2022
- Executed pre-need services, care of deceased and embalming
- Communicated benefits and pricing of each service to clients
- Managed daily funeral home operations in collaboration with mortuary staff
- Enforced adherence to all professional, municipal and federal regulations applicable to funeral services
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH10.2021
Associate of Mortuary Science -
KCKCC
Kansas City, KS05.2019
Associate of Science/Associate of Arts -
MCC
McCook, NE05.2018
Skills
- Attention to detail
- Client communication
- Team management
- Crisis management
- Customer service
- Time management
- Insurance processing
- Leadership expertise
- Communication skills
- Highly organized
- Problem-solving abilities
References
- Kati Farney, General Manager, Chapel Hill-Butler, 913.334.3366
- Sabrah Parsons, Aquatic Director, YMCA, 913.378.9622
- Emily Gleisberg, Special Education Para, Chase County Public School, 913.883.1129
Timeline
Head Lifeguard/Swim Team Coach
YMCA
12.2022 - Current
Funeral Director/Professional Embalmer
Chapel Hill-Butler Funeral Home
08.2018 - 03.2022
Bachelor of Science - Psychology
Southern New Hampshire University
Associate of Mortuary Science -
KCKCC
Associate of Science/Associate of Arts -
MCC
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