Faye Roberson

• Maintained a safe environment for patients by adhering to infection control policies and regulatory guidelines.
• Assessed and identified individual patient educational needs, removing barriers to learning and supporting comprehensive progress.
• Evaluated patient histories, complaints and current symptoms.
• Followed all personal and health data procedures to effectively comply with HIPPA laws and prevent information breaches.
• Reviewed medication lists for accuracy.

• Enhanced patient safety by diligently monitoring vital signs and administering medications postsurgery.
• Reduced recovery times through effective pain management and close collaboration with the surgical team.
• Maintained accurate records of medication administration, vital signs monitoring, and other critical data points for proper evaluation of patients'' progress during recovery.

• Enhanced patient recovery by providing attentive post-operative care and monitoring vital signs.
• Managed care of up to 12 rotated patients each shift
• Reduced complications by administering medications accurately and timely according to physician orders.
• Streamlined patient discharge process, providing thorough education on post-op care and follow-up appointments.
• Facilitated continuity of care by clearly communicating patient status updates during shift handoffs among nursing colleagues.
• Managed pain effectively by closely monitoring medication administration while considering potential side effects or interactions with other treatments.
• Demonstrated flexibility in adapting to fluctuating caseloads while maintaining exceptional standards of quality care delivery throughout multiple assignments across diverse facilities.
• Developed strong rapport with patients and families, fostering trustful relationships that contributed positively towards overall treatment experiences within Post-Op Unit environment.
• Collaborated with interdisciplinary healthcare teams to develop individualized care plans for each patient.

• Enhanced patient care by efficiently managing multiple cases in high-stress environments.
• Managed care of up to 7 patients
• Streamlined communication among healthcare teams by providing accurate and timely updates on patient conditions.
• Reduced medication errors through meticulous administration and documentation of medications, treatments, and IV therapies.
• Improved patient outcomes by diligently monitoring vital signs and adjusting treatment plans accordingly.
• Collaborated with interdisciplinary teams to develop customized care plans tailored to individual patient needs.
• Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.

• Enhanced patient experience by providing compassionate individualized care during infusion treatments.
• Reduced complications by closely monitoring vital signs and administering medications as ordered.
• Collaborated with interdisciplinary healthcare team to develop personalized treatment plans for patients requiring infusion therapy.
• Ensured patient safety and comfort by maintaining clean, organized, and well-stocked infusion suite.

Cardiovascular unit, ICU Stepdown unit, Float pool

• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Managed care of up to 7 patients
• Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.

• Received Community Care award for Sensitivity to customer wait times
• Nominated for PCA of the year
• Improved patient comfort by providing compassionate and attentive care.
• Assisted patients with daily living activities, promoting independence and wellbeing.
• Monitored vital signs and reported changes in patient condition to medical professionals promptly.
• Enhanced patient mobility by assisting with transfers, ambulation, and range-of-motion exercises.
• Provided emotional support to patients and families during difficult times, fostering trust and rapport.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.

• Received "exceeds expectations" ratings on all performance reviews
• Cited for excellence in interpersonal communications, teamwork, customer service, flexibility and reliability
• Demonstrated ability to interact with customers internal/eternal from diverse cultures and backgrounds
• Commended for multitasking and teamwork abilities; Thrive on helping others
• Recognized for superior performance and dedicated service commitment through various “Star” and “Shared Success” awards
• Awarded “Top Performer” 2010 and 2011
• Job duties include typing, record and file maintenance, answering phones, visitor reception, calendaring support, meeting setup, travel arrangements, providing system and building access, reporting, quarterly and monthly auditing requirements, maintain and order supplies, and any as needed duties.

• Assisted with all aspects of daily care of family members for their injuries and surgeries during displaced timeframe.

• Received “exceeds expectation” ratings on all performance reviews
• Coordinated and conducted Best Practice meetings between four states
• Completed area reviews and determined “best practices” for all departments within scope of responsibility of 4 states (AL, FL, GA, and TX)
• Provided support and implementation of these practices
• Created internal website for areas to share practices and coordinated procedure housing and updates.
• Reduced project timeline for successful completion through diligent task management and prioritization.

• Received “exceeds expectations” ratings on all performance reviews, along with various recognition awards
• Promoted from Supervisor to Manager of large department requiring completion of daily work that could affect customers if not completed timely and accurately
• Created teamwork environment
• Responsible for employee reviews and documentation.
• Increased productivity by identifying bottlenecks and implementing targeted solutions.

• Received “exceeds expectations” ratings on all performance reviews, along with various recognition awards
• Responsible for filing and data entry of personal SSA documents.

• Received “exceeds expectations” ratings on all performance reviews, along with various recognition awards
• Began as clerk in Transit Returns department, being cross-trained on all areas of the department to include filing, data entry, balancing, and running check sorter machine
• Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
• Promoted to Supervisor.

• Job duties included dual monitoring for classified information on radio and phone communications
• Transcription of all conversations, documenting findings for all missions.
• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
• Assisted in training new operators, sharing knowledge of best practices and promoting culture of teamwork amongst peers.