Goal-oriented team player dedicated to strengthening administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Amazon Process Assistant
Amazon
8991 S Portland Avenue, Oklahoma City, Ok 73159
08.2021 - Current
Followed procedures at all times for personal and team safety.
Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Kept work areas neat, clean and free from debris.
Followed orders precisely for correct items, sizes and quantities.
Interacted with guests in friendly and knowledgeable way.
Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
Implemented a robust quality control system, resulting in reduced defects and increased customer satisfaction.
Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
Implemented monthly awards, to recognize and motivate associates.
Hose Technician
Midwest Hose
3312 S I-35 Service Rd, Oklahoma City, OK 73129
01.2020 - 04.2020
Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Recognized and reported defective material and equipment to shift supervisor.
Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
Verified part numbers and placed parts in appropriate shipping containers.
Maintained counts and lifts, shifts and stocks materials and parts.
Set up and tested monitors and calculators and recorded test data per engineering and quality specifications.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Hoist Operator
Quality Metal Finishing Co
15 SW 25th St, Oklahoma City, OK 73109
08.2017 - 01.2020
Performed daily safety checks to achieve safe operating condition of equipment.
Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
Increased performance by safely and efficiently operating heavy machinery and equipment.
Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
Performed preventive maintenance such as reading and cleaning pressure gauges to obtain proper gas or tar flow.
Operated mobile crane and moved materials to various locations to meet job schedule demands.
Started hoists or winches engines and used levers and pedals to wind or unwind cable on drums.
Moved levers, pedals and throttles to regulate speeds of hoist or winch drums.
Scraped off build-up and cleaned machinery regularly.
Blew or ground off excess materials and impurities.
Managed hazardous waste, placing materials in appropriate containers for safe and secure disposal.
Cleaned and roughened surfaces with sandblasting to achieve strong adhesion.
Dispatcher
Twister Towing
6221 N Mueller Ave, Bethany, OK 73008
05.2016 - 08.2017
Directed dispatching, routing and tracking of fleet vehicles.
Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
Sent out drivers to assist hourly callers based on locations, needs and worker availability.
Maintained updated and detailed records of calls in physical and electronic database.
Closely monitored dispatch board to triage and prioritize over daily calls.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
After School Leader
AmeriCorps Program
Oklahoma City, OK
09.2014 - 05.2017
Cared for children ages 9 to 13 in nurturing and age-appropriate way.
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Kept areas clean, organized and stocked, and sanitized surfaces.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Created safe and engaging learning environment for groups of diverse children with various learning styles.
Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Developed lessons and activities to promote children's physical and emotional development.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Sales Associate
Famous Footwear
7638 W Reno Ave #555 · In Outlet Shoppes OKC, OK
09.2015 - 11.2016
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Maintained customer satisfaction with quick and professional handling of product returns.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Prepared large cash deposits with zero discrepancies.