Fayonna Batts
Philadelphia,PA
Summary
Dedicated and compassionate Personal Care Assistant at Delta T Group, skilled in client communication and safety compliance. Successfully built trusting relationships with clients, ensuring their emotional and physical needs were met. Recognized for reliability and teamwork, consistently providing high-quality support in challenging environments. Proficient in first aid and CPR, enhancing patient care.
Overview
18
18
years of professional experience
Work History
Personal Care Assistant
Delta T Group
Bryn Mawr, Pennsylvania
06.2008 - Current
- Built strong and trusting rapport with clients and loved ones.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted clients with staying focus.
- Always arrived to work on time
Hospice Aide
Volunteer Work
Philadelphia
03.2015 - 03.2022
- Maintained a safe environment for patient care through adherence to established safety guidelines and policies.
- Provided physical, emotional and spiritual support to terminally ill patients and their families.
- Attended educational programs designed to enhance professional development.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Provided emotional support to patients and families during difficult times.
- Observed changes in patients' condition and reported any unusual findings to the RN Case Manager.
- Provided physical support to assist patients with bathing, dressing and toileting.
Clerk
Criminal Justice Center
Philadelphia, Pennsylvania
03.2007 - 03.2009
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Processed and prepared business or government forms and expense reports.
- Maintained inventory levels of office supplies and equipment as needed.
- Delivered messages and ran errands.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Education
High School Diploma -
Faith Connection Christian Academy
Philadelphia, PA06-2007
Some College (No Degree) - Criminal Justice
Community College of Philadelphia
Philadelphia, PASome College (No Degree) - Psychology
Delaware County Community College
Media, PASkills
- Client communication
- Patient assistance
- Safety compliance
- Emotional support
- Basic first aid
- Time management
- Team collaboration
- Conflict resolution
- First aid and CPR
- Reliability
Timeline
Hospice Aide
Volunteer Work
03.2015 - 03.2022
Personal Care Assistant
Delta T Group
06.2008 - Current
Clerk
Criminal Justice Center
03.2007 - 03.2009
High School Diploma -
Faith Connection Christian Academy
Some College (No Degree) - Criminal Justice
Community College of Philadelphia
Some College (No Degree) - Psychology
Delaware County Community College