Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Farah Southwell

McDonough,Georgia

Summary

Dynamic Licensed Professional Counselor with extensive experience at Thriveworks Counseling and Coaching, specializing in anxiety management and family therapy. Proven track record of enhancing client well-being through evidence-based techniques and effective crisis intervention. Adept at fostering strong relationships and tailoring interventions to meet diverse client needs, ensuring optimal outcomes.

Overview

28
28
years of professional experience

Work History

Licensed Professional Counselor

Better Help
10.2023 - 11.2024
  • Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
  • Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
  • Enhanced client well-being by utilizing evidence-based therapy techniques and individualized treatment plans.
  • Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.

Licensed Professional Counselor/Certified Supervisor

Thriveworks Counseling And Coaching
01.2019 - 11.2024
  • Collaborated with interdisciplinary team members, ensuring comprehensive care for clients.
  • Advanced professional development by attending workshops, seminars, and conferences related to mental health counseling practices.
  • Managed caseload of diverse clients, tailoring interventions to meet their unique needs and goals.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Conducted supervision for interns as per guidelines of The Board of Professional Counselors.

Intake Specialist

Morning Star Center
04.2016 - 06.2017
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Enhanced client experience by conducting thorough intake assessments and accurately identifying their needs.

Program Coordinator

Institute For Child & Family Health
01.2013 - 12.2015
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.

Clinical Grant Supervisor

Institute For Child & Family Health
01.2001 - 01.2013
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Supervised & evaluated clinical staff's job performance to ensure adherence & competency.

National Consultant

Functional Family Therapy, Inc.
01.2004 - 05.2009
  • Consistently exceeded performance targets by delivering outstanding results that generated repeat business from satisfied clients.
  • Delivered comprehensive training programs to clients'' staff, boosting overall skills development and knowledge retention.
  • Assessed client performance metrics, identifying areas of improvement and recommending actionable solutions.
  • Conducted three-day training to ensure adherence & competency to Phase I sites.

Program Specialist

University of Miami-Pediatric Department
01.1998 - 01.2001
  • Administered developmental assessments to at risk 0-3 age population at the Early Intervention Program.
  • Identified developmental delays with the consultation of the Pediatric, Psychology, & PT/OT teams.
  • Referred and enrolled infants, toddlers & their families to local programs to treat their developmental delays.

Family Therapist

Here's Help Drug & Alcohol Rehabilitation Program
01.1997 - 01.1998
  • Rendered mental health and counseling services to adolescents and families, focusing on development of healthy relationships.
  • Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
  • Delivered counseling services to families dealing with addiction & the impact on families.
  • Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.

Education

Mental Health Counseling

Barry University
Miami, FL
05-1995

Skills

  • Anxiety management
  • Self-esteem building
  • Relationship counseling
  • Conflict resolution
  • Multicultural competence
  • Coping skills
  • Depression treatment
  • Family therapy
  • Grief and loss support

Languages

French
Limited Working
Creole
Native or Bilingual

Timeline

Licensed Professional Counselor

Better Help
10.2023 - 11.2024

Licensed Professional Counselor/Certified Supervisor

Thriveworks Counseling And Coaching
01.2019 - 11.2024

Intake Specialist

Morning Star Center
04.2016 - 06.2017

Program Coordinator

Institute For Child & Family Health
01.2013 - 12.2015

National Consultant

Functional Family Therapy, Inc.
01.2004 - 05.2009

Clinical Grant Supervisor

Institute For Child & Family Health
01.2001 - 01.2013

Program Specialist

University of Miami-Pediatric Department
01.1998 - 01.2001

Family Therapist

Here's Help Drug & Alcohol Rehabilitation Program
01.1997 - 01.1998

Mental Health Counseling

Barry University
Farah Southwell