Faysal Ahmed
Bloomington,MN
Summary
Dedicated and detail-oriented with a strong urge to learn and grow in the tech world. Experienced in managing transactions, providing excellent customer service, and ensuring accurate processing of payments. Currently pursuing a Bachelor of Science in Information Technology and pursuing a Network+ certification. Seeking a challenging position in a dynamic retail or technology-driven environment where my technical expertise and customer-focused approach can contribute to the overall success of the team. I thrive on taking strong initiative, proactively identifying opportunities for process improvements, and collaborating effectively in team settings, fostering a positive and productive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Dungarvin
01.2021 - Current
- Provided direct support to individuals with developmental disabilities in their homes
- Assisted with daily living activities, medication management, and community integration
- Ensured the well-being and safety of individuals under care
- Collaborated with a team of professionals to create a positive and supportive environment for clients
Tech Cashier
Target
01.2018 - 12.2019
- Efficiently handled cash, card, and mobile payments, ensuring accurate transactions
- Provided exceptional customer service by addressing inquiries and resolving issues promptly
- Collaborated with team members to maintain a clean and organized store environment
- Stayed up-to-date with product knowledge and technological advancements to assist customers effectively
Education
Bachelor of Science in Information Technology - Information Technology
Metropolitan State University
Saint Paul, MN06.2025
Skills
- Excellent customer service and communication skills
- Medical Records Management
- Proficient in handling cash, card, and mobile payments
- Strong attention to detail and accuracy in transaction processing
- Knowledge of retail and inventory management systems
- Basic technical skills in information technology and computer science
- Strong urge to learn and grow in the tech world
- Ability to work effectively in a team-oriented environment
Certification
Network+ Certification (CompTIA) (2024)
Timeline
Direct Support Professional
Dungarvin
01.2021 - Current
Tech Cashier
Target
01.2018 - 12.2019
Bachelor of Science in Information Technology - Information Technology
Metropolitan State University
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