Results-driven professional with a strong background in staff training and operations management. Demonstrated ability to optimize workflows and improve service speed; committed to driving exceptional customer experiences.
Work History
Car Wash Manager
Apex Car Wash | 08.2026 - Current
Supervised daily operations to ensure efficient workflow and high-quality car wash services.
Developed scheduling systems to optimize staff allocation during peak hours, enhancing service speed.
Trained and mentored staff on best practices for customer service and equipment usage.
Implemented inventory management procedures to maintain adequate supply levels and reduce waste.
Monitored quality control processes to uphold company standards and improve customer satisfaction ratings.
Conducted regular maintenance checks on equipment, ensuring optimal performance and safety compliance.
Streamlined operational procedures to increase efficiency and minimize service turnaround time.
Lead Line Cook
1 Year 7 Months
Red Lobster | 01.2025 - Current
Supervised kitchen staff to ensure efficient food preparation and adherence to safety standards.
Developed and executed daily specials, enhancing menu variety and customer satisfaction.
Trained new cooks on recipes, techniques, and kitchen equipment operation for consistency.
Monitored inventory levels, reducing waste through effective stock management practices.
Collaborated with management to maintain high-quality food presentation and service standards.