Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
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Faythe Parker

Detroit,Michigan

Summary

Enthusiast team member eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Highly-motivated desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Team Member

Shake Shack
Troy, MI
11.2022 - 08.2023
  • Provided customer service support to ensure satisfaction.
  • Performed opening and closing duties such as setting up displays, prepping, restocking items, and cleaning (washing dishes included).
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Participated in training sessions for new employees when needed.
  • Rotated through series of different stations based on team needs.
  • Maintained positive working relationship with fellow staff and management.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Understood and followed oral and written directions.
  • Followed health and safety standards for proper food handling techniques.
  • Inspected all dishes before they were served to ensure quality control standards were met.
  • Conducted temperature checks on various cooking equipment including grill, fryer, freezers, and produce as well as cooked meals.

Team Member

Beyond Juicery And Eatery
Ferndale, MI
07.2022 - 10.2022
  • Provided customer service support to ensure satisfaction.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Prepared drinks such as smoothies and juices.
  • Prepared food such as salads, wraps, and smoothie bowls.
  • Maintained a clean work environment by wiping down counters, washing dishes, cleaning floors, windows, and doors.
  • Restocked utensils, napkins, disposable cups and straws when necessary.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Maintained safe food handling practices to prevent germ spread.
  • Sliced fruits, vegetables and meats for use in food service.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Provided exceptional customer service over the phone
  • Opened and closed my work station at the beginning and end of each shift, ensuring a smooth transition between employees.

Education

High School Diploma -

Saginaw Valley State University
Bay City, MI
05-2027

High School Diploma -

Renaissance High School, Detroit, Mi
Detroit, MI
05-2023

Skills

  • Leadership Qualities
  • Workplace Safety
  • Customer Service
  • Cash Handling
  • Cleaning
  • Goal Setting and Achievement
  • Problem-Solving
  • Heavy Lifting
  • Computer Skills
  • Organizational Skills
  • Reliability
  • Adaptability and Flexibility
  • Analytical Skills
  • Self Motivation
  • Interpersonal Skills
  • Excellent Communication
  • Decision-Making
  • Multitasking
  • Active Listening
  • Team Collaboration
  • Work Ethic and Integrity
  • Time Management
  • Analytical and Critical Thinking

Affiliations

I have been an athlete most of my life, it it one of the reason I have the mindset of teamwork and leadership. I have an extremely motivated attitude to win the day. I am self-disciplined and take criticism very well. I am a fast learner in everything that I do, and a team player. I love to motivate my teammates and co-workers especially during their success. Coach taught me that if I am on time then I am late. I am always prepared and on my toes ready to accomplish the goal ahead of me.

Accomplishments

I am proud of being a part of a 10-week program called DES (Detroit Experience Studio), where I participated in a group of people who pitched a sales idea to Ford company owners. Using my creative skills and all I have learned about the business/ marketing world, my team and I created an outstanding pitch that could be the next Ford commercial for the F-150. Being the most outspoken and interested, I took on the project manager role during that project.

Languages

English
Professional

References

References available upon request.

Timeline

Team Member

Shake Shack
11.2022 - 08.2023

Team Member

Beyond Juicery And Eatery
07.2022 - 10.2022

High School Diploma -

Saginaw Valley State University

High School Diploma -

Renaissance High School, Detroit, Mi

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Faythe Parker