Fazilat Yusupova

• Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
• Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
• Act as a cultural broker providing additional cultural information to the patient or provider so that both parties understand one another better.

• Administered close patient care, checked vital signs, and monitored telemetry.
• Developed strong communication skills through frequent interaction with patients, families, physicians, nurses.
• Administered medications under supervision, ensuring accurate dosage and timely delivery for optimal results.

• Increased customer satisfaction by implementing effective staff training and performance management programs.
• Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
• Worked well in a multicultural team, providing support and guidance, encouraging open dialogue and active listening, and helping to overcome language and cultural barriers.

Non Finished Degree