Laura Pedroza
Plano,TX
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
07.2023 - 12.2023
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Maintained and organized and visually appealing product display, increasing customer interest and engagement.
- Managed efficient cash register operations.
HR Assistant
Munck Wilson Mandala
11.2020 - 12.2020
- Supported HR director by:
- Maintaining food stations and Replenishing refreshments
- Supported IT in setting up Zoom meetings and cleaning up after the meetings
Receptionist
Simpson Law
03.2020 - 11.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted the Attorney Team in creating Legal Files
- Organized and purged files involving new cases for Legal Assistant
- Assisted escrow officer reviewing and editing title documents
- Processed Title Request Orders in ResWare Platform
Education
High School Senior -
Plano Senior High School
Plano, TX06.2020
9th-10th Grade -
Vines High School
Plano, TX06.2018
Skills
- Bilingual
- Spanish (read, write, speak)
- Some American Sign Language
- Adaptability
- Committed
- Fast Learner
- Collaborative
- Problem-solving abilities
- Effective communication
- Active listening
- Multitasking capabilities
- Goal-Driven
Volunteer Experience
- Junior Achievement Program, 2016, 2018, Went to Meadows elementary school in plano to teach children about entrepreneurship, work readiness, and financial literacy. Reached out to kids Kindergarten-5th Grade
- Habitat for Humanity ReStore Volunteer, 2017, Assisted customers in finding what they needed. Helped clean, organize, and restock.
- Definitely not different 5k Volunteer, 2018, Helped people check in to the run. Helped set up and break down.
- Weatherford Elementary Fall Carnival Volunteer, 2016, Took orders for refreshments and snacks. Volunteered by directing kids to games.
- Sigler Elementary School Multicultural Night, 2019, Took orders and served people food.
Timeline
Beauty Advisor
Ulta Beauty Inc.
07.2023 - 12.2023
HR Assistant
Munck Wilson Mandala
11.2020 - 12.2020
Receptionist
Simpson Law
03.2020 - 11.2020
High School Senior -
Plano Senior High School
9th-10th Grade -
Vines High School