JONATHAN HERNANDEZ
Weston,FL
Summary
Young professional with strong work ethic, pursing role to further develop key skills while continuing education goals.
Overview
5
5
years of professional experience
Work History
Maitre D'
Isola
05.2023 - 11.2023
- Served as leader of FOH team by assigning duties, work stations and responsibilities.
- Trained, coached and evaluated peers to raise performance to company standard.
- Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
- Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
- Trained, coached and evaluated subordinates to raise performance to company standard.
- Developed unique events and special promotions to drive sales.
- Maximized quality assurance by completing frequent line checks.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Athletics Assistant
Village Of Key Biscayne
10.2018 - 04.2023
- Manage the administrative component to the soccer program which is the highest revenue generating program and most participated activity by youth in Key Biscayne
- Assemble equipment and ensure athletic fields are properly set up and ready for program participants
- Assist with the safety and supervision to all program participants and ensure that activities are planned and followed
- Maintain coordination with other staff for safety and benefit of participants in the program
- Ensure that safety rules and practices are followed as they relate to youth
- Maintain high level of professionalism at all times with parents, staff, and participants
- Uphold Village of Key Biscayne policies and Risk Management/Safety procedures which require writing up incident reports and contacting parents immediately
- Know and follow proper emergency procedures appropriate to the facility and in conformity with procedures adopted by the Village of Key Biscayne to ensure the safety of youth
- Monitor and maintain the quality of supplies and equipment.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Ordered and maintained all recreational equipment.
Education
Associate of Arts - Social Work Studies
Miami Dade College
Miami, FL04.2023
Skills
- Microsoft Office Suite
- Critical thinking
- Technology proficient
- Administrative support
- Customer centric
- Team player
- Problem-solving
- Communication
Timeline
Maitre D'
Isola
05.2023 - 11.2023
Athletics Assistant
Village Of Key Biscayne
10.2018 - 04.2023
Associate of Arts - Social Work Studies
Miami Dade College
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