Cyle L. Weaver
Goldberg Segalla
Barker,NY
15
years of professional experience
Achieved accuracy in billing processes and financial records management.
Resolved discrepancies effectively, resulting in improved billing efficiency.
Optimized use of accounting software to enhance record organization.
Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Work History
eBilling Specialist
1 Year 5 Months- Managed 200+ client matters across multiple eBilling platforms, ensuring accuracy and compliance with client guidelines.
- Prepared and submitted matter budgets and coordinated with attorneys and clients to resolve discrepancies and secure approvals.
- Monitored invoice workflow, resolved billing rejections, and corrected compliance issues to improve acceptance rates.
- Collaborated with attorneys and finance teams to streamline and enhance overall billing efficiency.
CAM Repossessions Specialist
6 Months- Recovered collateral on 90+ day delinquent accounts while ensuring policy and regulatory compliance.
- Coordinated with repossession agents and monitored field activity to track recovery progress.
- Performed skip tracing and analyzed account data to determine next steps in the repossession process.
- Documented updates in internal systems and collaborated with collections, risk, and recovery teams to improve timelines.
Account Representative/Repo Agent
7 Months- Performed skip tracing to locate farm and construction equipment across multiple states.
- Coordinated with out-of-state repo agents to arrange equipment recovery.
- Handled inbound and outbound calls while updating and maintaining accurate account information.
- Asset Solutions
Customer Service Manager
1 Year 5 Months- Supervised 5-10 employees, including interviewing, hiring, scheduling, and payroll management.
- Assisted customers with quotes, service scheduling, and resolving escalated disputes.
- Managed inbound calls and ensured high-quality customer service across the team.
Park Manager
4 Years- Supervised 15-20 employees, including interviewing, hiring, scheduling, and processing weekly payroll.
- Handled cash transactions, reordered supplies, and managed daily operational needs.
- Performed light maintenance, including arcade machine repairs and minor carpentry.
- Resolved customer disputes and ensured a safe, positive guest experience.
Parts Manager and Service Advisor
1 Year 9 Months- Assisted customers with vehicle service needs and handled incoming calls.
- Ordered parts, managed inventory, and oversaw shipping and receiving.
- Processed customer payments and submitted warranties and claims to insurance and manufacturers.
- Jeep Ram
Store Manager/Collections Manager
11 Months- Managed inbound and outbound calls, contacting customers regarding delinquent accounts and taking payments.
- Handled money transactions and resolved customer disputes to ensure satisfaction.
- Assisted customers with vehicle purchases and provided ongoing account supports.
Account Representative/Repo Agent
1 Year 1 Month- Performed skip tracing to locate farm and construction equipment across multiple states.
- Coordinated with out-of-state repo agents to arrange equipment recovery.
- Handled inbound and outbound calls while updating and maintaining accurate account information.
Customer Service Representative
9 Months- Handled inbound and outbound collections calls, assisting customers with account questions and payment arrangements.
- Updated customer accounts and processed payments accurately.
- Performed skip tracing to locate customers as needed.
Technician
2 Years 3 Months- Maintained and repaired customer vehicles, ensuring safety, reliability, and quality service.
Education
Alfred State College
Diploma - Regents
Certificate of Completion - Automotive
Skills
Billing systems and software
Insurance verification
Invoice processing
Customer service
Data entry proficiency
Decision-making
HIPAA compliance
Account reconciliation
Invoice generation
Payment posting
Customer engagement
Month-end closing procedures
Relationship building
Record preparation
Invoicing proficiency
Research and due diligence
Team collaboration
Collections
Accounts receivable management
Problem-solving
Attention to detail
Multitasking and organization
Verbal and written communication
Client relationship management
Analytical thinking
Conflict resolution
Dispute resolution
Data research
Collections management
Report generation
Billing software proficiency
Timeline
eBilling Specialist
Goldberg Segalla
02.2025 - CurrentRead More
CAM Repossessions Specialist
M&T Bank
07.2024 - 01.2025Read More
Account Representative/Repo Agent
Great Lakes
11.2023 - 06.2024Read More
Customer Service Manager
Beauty Pools
06.2022 - 11.2023Read More
Park Manager
CTM Group Inc.
06.2018 - 06.2022Read More
Parts Manager and Service Advisor
Upstate Chrysler Dodge
06.2016 - 03.2018Read More
Store Manager/Collections Manager
Timebuyer
07.2015 - 06.2016Read More
Account Representative/Repo Agent
CIRG, LLC
06.2014 - 07.2015Read More
Customer Service Representative
Briarwood Asset Management
09.2013 - 06.2014Read More
Technician
Walmart
06.2011 - 09.2013Read More
Genesee Valley BOCES
Certificate of Completion from Automotive
Read More
Pembroke Junior-Senior High School
Diploma from Regents
Read More
Alfred State College
Alfred State College
Read More