Annika Brown
Leeds,AL
Summary
Knowledgeable Reimbursement Specialist with exemplary analyzation and negotiation abilities. Highly skilled in customer service and coverage evaluation. Specializing in commercial and government insurance claims with a well-established knowledge of the general industry. Offering 7 years of industry experience.
Overview
12
12
years of professional experience
Work History
Reimbursement Specialist
Palmetto Infusion Services
Birmingham, AL
07.2017 - 04.2022
- Billed and Followed up on denied and unpaid claims to resolve problems and obtain payments working with several payments.
- Prevented delays and claim denials by correcting information prior to submission.
- Trained department employees in proper billing and accounting procedures.
- Monitored and documented accounts receivable trends and account-specific profitability.
- Compiled department-specific reports to help senior managers identify trends and improve progress.
Account Resolution Representative II
Jackson County Memorial Hospital
Altus, OK
03.2015 - 05.2017
- Tricare and Blue Cross Billing/Resolving insurance payments /denials.
- Assisting patients with insurance/billing questions
- Calling insurances to resolve payments/denials Filing claims to insurances
Cashier
Walmart
10.2014 - 02.2015
- Customer Service Manager training
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Shift Supervisor
AAFES Main Exchange/Express Shoppette
06.2012 - 08.2014
- Opening store/End of day closing/counting tills/deposits
- Performance Evaluations Ordering/receiving vendors
- Completing spread sheets for daily store sales
- Orientation for new employees and training
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Stockroom Laborer
AAFES Main Exchange/Express Shoppette
Altus, OK
01.2011 - 06.2012
- Stocking merchandise
- Plan-o-gram resets
- Price changes/labels
- Receiving vendors
- Loaded, unloaded and moved material to and from storage and production areas.
Sales Associate
AAFES Main Exchange/Express Shoppette
05.2010 - 01.2011
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate of Science - Science in Biology
Western Oklahoma State College
Altus, OK05.2015
High School Diploma -
Altus High School
Altus, OK05.2003
Skills
- Customer Service Skills
- Quick learner
- Good at Multitasking/work well under pressure
- Excellent customer service skills
- Able to complete tasks in a timely manner
- Microsoft word/Excel
- Insurance Credit and Collections
- Analytical and Critical Thinking
- Problem Investigations
- AR Aging Reports
- Patient Account Reviews
- Organizational Skills
- Training and Teaching
- Denial Appeals Process
- Letter of Appeal Writing
- Information Updates
Additional Information
- Authorized to work in the US for any employer
- References upon request
Timeline
Reimbursement Specialist
Palmetto Infusion Services
07.2017 - 04.2022
Account Resolution Representative II
Jackson County Memorial Hospital
03.2015 - 05.2017
Cashier
Walmart
10.2014 - 02.2015
Shift Supervisor
AAFES Main Exchange/Express Shoppette
06.2012 - 08.2014
Stockroom Laborer
AAFES Main Exchange/Express Shoppette
01.2011 - 06.2012
Sales Associate
AAFES Main Exchange/Express Shoppette
05.2010 - 01.2011
Associate of Science - Science in Biology
Western Oklahoma State College
High School Diploma -
Altus High School
Similar Profiles
Amber FikeAmber Fike
RN Case Manager at Palmetto Infusion ServicesRN Case Manager at Palmetto Infusion Services
Michele L WoodrumMichele L Woodrum
Clinical Nurse Manager at Palmetto Infusion ServicesClinical Nurse Manager at Palmetto Infusion Services
Monique CookMonique Cook
Case Manager at PALMETTO INFUSION SERVICESCase Manager at PALMETTO INFUSION SERVICES
Alicia ScottAlicia Scott
Nurse Practitioner at Palmetto Infusion ServicesNurse Practitioner at Palmetto Infusion Services
Brandon PhillipsBrandon Phillips
Batch Maker at ICPBatch Maker at ICP