Ho Bin Lee
Los Angeles,CA
Summary
Experienced in high volume of rushes, large inventory stocking, and friendly service as request. Basic knowledge regarding to coffee/coffee beans, steaming and arts, and health regulation related subjects are all ready!
Overview
7
7
years of professional experience
Work History
Manager /Head Barista
Sharp Specialty Coffee
01.2025 - 12.2025
- Led cross-functional teams to streamline operations and improve project outcomes.
- Established key performance indicators to assess team efficiency and productivity.
- Mentored junior staff, enhancing their skills and ensuring adherence to best practices.
- Analyzed workflow processes, identifying areas for improvement and implementing effective solutions.
- Oversaw budget management, ensuring resource allocation aligned with departmental objectives.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Barista
Alchemist Coffee Project at Vermont
09.2024 - 01.2025
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista /Assistant Manager
Sharp Specialty Coffee
10.2022 - 05.2024
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Managed daily inventory, ensuring optimal stock levels of coffee beans, syrups, and supplies.
- Trained new baristas on equipment operation, beverage preparation techniques, and customer service standards.
Barista
Nothing But Coffee
09.2020 - 09.2022
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Educated customers on menu offerings, promoting seasonal specials and upsells.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Alchemist Coffee Project at Vermont
10.2019 - 09.2020
- Educated customers on menu offerings, promoting seasonal specials and upsells.
- Handled cash transactions accurately, ensuring proper financial reporting at the end of shifts.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
Barista
Nothing But Coffee
05.2019 - 10.2019
- Prepared and served a variety of coffee beverages following standardized recipes.
- Operated espresso machines and grinders to ensure consistent product quality.
- Maintained cleanliness and organization of workstations to meet health standards.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to improve workflow efficiency during peak hours.
Education
No Degree -
Los Angeles High School
Los Angeles, CAGED -
GED
Los Angeles, CASkills
- Customer service
- Time management
- Decision-making
- Dual Language (Korean / English)
- Illustrator/Photoshop
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Manager /Head Barista
Sharp Specialty Coffee
01.2025 - 12.2025
Barista
Alchemist Coffee Project at Vermont
09.2024 - 01.2025
Barista /Assistant Manager
Sharp Specialty Coffee
10.2022 - 05.2024
Barista
Nothing But Coffee
09.2020 - 09.2022
Barista
Alchemist Coffee Project at Vermont
10.2019 - 09.2020
Barista
Nothing But Coffee
05.2019 - 10.2019
No Degree -
Los Angeles High School
GED -
GED