Proficient Director of Dining Services with expertise in budgeting, hiring and financial administration. Successful history of leading streamlined and efficient operation within guidelines. Performance-minded and team-oriented with hands-on approach.
Overview
2
2
Certifications
2
2
years of post-secondary education
20
20
years of professional experience
Work History
Director of Dining Services
The Shores Of Lake Phalen
Saint Paul, MN
08.2017 - Current
Strengthened controls to minimize waste and reduce costs.
Monitored food production and corrected issues in preparation, portioning or other areas.
Kept inventory levels in line with expected demands.
Hired, trained and directed 12-person team of dining services professionals.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Maintained exceptional standards of safety and sanitation in all areas.
Food Service Manager
District 90 School District Sodexo
O'Fallon, IL
05.2001 - 08.2017
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Set schedules for 8 staff by planning and designating shifts and hours.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
Limited portion sizes and used garnishes to control food costs.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Set schedules for 8 staff by planning and designating shifts and hours.