Feben Mesfin
Sacramento,California
Summary
Motivated honor roll high school student, with proven leadership skills and a history of service involvement, seeking professional development opportunities. Hardworking and a passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Baskin Robbins Ice Cream
Sacramento, California
03.2022 - Current
- Took orders, prepared meals and collected payments.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service and sales techniques.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register to ring up final bill and process various forms of payment.
Student Store Cashier
Arthur Benjamin Health Professions High School
Sacramento, CA
09.2021 - Current
- Monitored checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Set up new sales displays each week.
- Conducted inventory counts by adding each item in stock.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Learned cashier positions and provided backup at key times.
- Performed cash, card and check transactions to complete customer purchases.
Barista
Happy Lemon
Sacramento, United States
10.2021 - 12.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Volunteer
Assisted With Covid Vaccination Clinic
Sacramento, CA
05.2021 - 05.2021
- Volunteered with groups and organizations to help make measurable differences for patients.
- Helped with cleaning tasks, taking messages, scanning documents and answering phone calls.
- Organized and managed events and projects as part of community support services.
- Supported program leaders with administrative support duties.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat and operational facilities to serve program needs.
Education
Arthur A. Benjamin Health Professions High School
Sacramento, CA06.2022
Certificate of Achievement Honor Roll 2020-2021 -
Arthur A. Benjamin Health Professions High School
Sacramento, CAThe National Society of High School Scholars Certificate -
National Society of High School Scholars
Congress of Future Medical Leaders Award -
Congress of Future Medical Leaders
Skills
- Payment Processing
- Work Task Prioritization
- Cooperative Attitude
- Honest and Ethical
- Price Identification
- Cash Handling
- Cleaning and Sanitizing
- Team Collaboration
Languages
Amharic
Native or Bilingual
Timeline
Crew Member
Baskin Robbins Ice Cream
03.2022 - Current
Barista
Happy Lemon
10.2021 - 12.2021
Student Store Cashier
Arthur Benjamin Health Professions High School
09.2021 - Current
Volunteer
Assisted With Covid Vaccination Clinic
05.2021 - 05.2021
Arthur A. Benjamin Health Professions High School
Certificate of Achievement Honor Roll 2020-2021 -
Arthur A. Benjamin Health Professions High School
The National Society of High School Scholars Certificate -
National Society of High School Scholars
Congress of Future Medical Leaders Award -
Congress of Future Medical Leaders
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