Angela Haak
Northfield,MN
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
1
1
year of professional experience
Work History
Grocery Team Member
Fareway Grocery
Faribault, MN
10.2020 - Current
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Checked for outdated and overripe grocery items and removed from inventory.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Monitored beer, liquor and wine departments to uncover any potential underage or intoxicated individual and deny sale of alcohol to offending persons.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Supported promotional plans by updating signage with price changes.
- Pleasantly greeted customers and provided prompt and courteous service.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Completed regular cycle counts and inventory audits.
- Removed trash, swept and mopped floors for professional appearance.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Recommended products to customers to drive sales.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Education
Associate of Arts - Graphic Design
Dakota County Technical College
Rosemount, MN09.2003
High School Diploma -
Kenyon-Wanamingo Senior High School
Kenyon, MN05.1999
Skills
- POS Software
- Retail Metrics and Goals
- Customer Service
- Inventory Management
- Adaptable and Flexible
- Flexible Hours
- Merchandise Recommendations
- Strong Communication and Interpersonal Skills
- Locating Merchandise
Additional Information
My full time job for the past twelve years was being at home to raise my three children and help my Ex-husband with his business. So that is why there is such a gap in my work history, because I choose to take care of my children instead of being a working mom. Thank you for your time.
Timeline
Grocery Team Member
Fareway Grocery
10.2020 - Current
Associate of Arts - Graphic Design
Dakota County Technical College
High School Diploma -
Kenyon-Wanamingo Senior High School