LUPE LOPEZ
Elgin,IL
Overview
5
5
years of professional experience
Work History
Grocery Team Member
Whole Foods Market
Saint Charles, IL
03.2026 - Current
- Stock, organize, and replenish grocery shelves helping maintain overall store appearance.
- Rotate products using FIFO to ensure freshness and reduce waste.
- Monitor proper refrigeration temperatures and follow food safety and sanitation standards.
- Assist customers with locating items and answering questions to enhance shopping experience.
Shift Manager
Coffee Haus
South Elgin, IL
03.2025 - 04.2026
- Developed seasonal beverage menus, contributing creative ideas based on customer feedback and trends.
- Crafted and served brand-specific café beverages with focus on speed, quality and consistency.
- Operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained cleanliness and organization of workspace, adhering to health and safety regulations at all times.
Patient Service Representative
VNA Health Care
Elgin, IL
06.2023 - 08.2025
- Trained and monitored new employees successfully, increasing team performance
- Managed front desk operations, including check-in and check-out process, accurate cash transactions, and scheduling
- Maintained confidential medical records in compliance with HIPPA regulations at all times
- Coordinated insurance verification procedures to enhance billing accuracy and streamline collections.
Office Assistant III
Elgin Community College
Elgin, IL
01.2022 - 02.2023
- Performed clerical tasks and data entry with high accuracy and attention to detail
- Developed promotional materials to boost course enrollment
- Supported students with program inquiries and administrative needs in order to build good customer relations and achieve positive feedback for the program
Education
High School Diploma -
Larkin High School
Elgin, IL05-2020
Skills
- Supervision and Training
- Strong Communication and Interpersonal skills
- Customer Service Excellence
- Microsoft Office / Data entry / Phone Etiquette
- Attention to detail and accuracy
- Able to adapt and excel in fast-paced environment
- Spanish and English fluency
- Point of Sale (POS) Systems and Cash Handling
Timeline
Grocery Team Member
Whole Foods Market
03.2026 - Current
Shift Manager
Coffee Haus
03.2025 - 04.2026
Patient Service Representative
VNA Health Care
06.2023 - 08.2025
Office Assistant III
Elgin Community College
01.2022 - 02.2023
High School Diploma -
Larkin High School