Federico Borquez Buzeta
Winder,United States
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
18
18
years of professional experience
Work History
Sales Associate
Ed Voyles Acura
12.2020 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Cold-called leads and closed large number of new sales over several months.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues,, post-sales follow-up and customer relations.
Manager and Sales Rep
Swim Atlanta Swim Club
04.2005 - 09.2019
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Aggressively pursued competitive accounts by differentiating company from competitors.
- Increased monthly gross sales from $5,000.00 to $20,000.00 and exceeded goals for sales, revenue and profit margins.
Education
No Degree - Ux/UI Design Foundations
DesignLab
Online06.2023
Certificate - UI/UX Design
Coursera
01.2022
Certificate - Front-End Engineer
Code Academy
09.2021
Certificate - Computer Science
Flatiron
10.2018
Skills
- Teamwork and Collaboration
- Educational Sales
- Customer Service
- Sales Trends
- Time Management
- POS System Operations
- Sales Goal Attainment
- Sales Expertise
- Quotas and Goals
- Upselling Products and Services
- Persuasive Selling
- Answering Customer Questions
- Following Up with Clients
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Ed Voyles Acura
12.2020 - Current
Manager and Sales Rep
Swim Atlanta Swim Club
04.2005 - 09.2019
No Degree - Ux/UI Design Foundations
DesignLab
Certificate - UI/UX Design
Coursera
Certificate - Front-End Engineer
Code Academy
Certificate - Computer Science
Flatiron
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