Federico Colin Jr
Cheney,WA
Summary
Dynamic Program Specialist II at Eastern Washington University with strong analytical skills in Excel and proven leadership abilities. Successfully designed financial aid packages, enhancing student enrollment through strategic scholarship initiatives. Bilingual in English and Spanish, I excel in providing exceptional customer service and conducting progress evaluations to ensure compliance and satisfaction. Outgoing and detail-focused individual excelling in communication and problem-solving. Possessing significant understanding of project coordination and data analysis, with strong abilities in planning and implementing programs. Aims to drive impactful results through efficient process management and collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Specialist II
Eastern Washington University
06.2022 - Current
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
- Maintained accurate records of all financial transactions related to student accounts, ensuring timely reconciliation during audits or reviews.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Contributed to school-wide initiatives aimed at increasing enrollment numbers by offering competitive scholarships and grants based on merit or need.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
- Counseled students and parents about financial aid options and program details.
Education
Bachelor of Accounting -
Eastern Washington University
Cheney, WA06-2025
Associate of Arts -
Wenatchee Valley College
Wenatchee, WA08.2021
Skills
- Analytical skills in Excel
- Organization and Time management
- Leadership
- Bilingual in English and Spanish
- Progress evaluations
- Reading comprehension
Certification
- Basic VITA/TCE Certification Course 2025
- QuickBooks Certified User Online Version
- Washington Real Estate Fundamentals
Timeline
Program Specialist II
Eastern Washington University
06.2022 - Current
Bachelor of Accounting -
Eastern Washington University
Associate of Arts -
Wenatchee Valley College
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