Dependable Support Specialist recognized for high productivity and efficient task completion. Expertise in troubleshooting, technical support, and customer service management. Strong problem-solving and communication skills enhance operational efficiency and user satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operational support specialist
ATI Physical Therapy
Euless, Texas
08.2023 - Current
Performed clerical duties such as answering phones, ordering supplies, and maintaining inventory logs.
Monitored patient performance during exercise sessions, ensuring safety and treatment effectiveness.
Facilitated effective communication between patients and healthcare providers for enhanced collaboration.
Assisted physical therapists with evaluations and development of patient treatment plans.
Recorded patient progress and relayed updates to the therapy team for informed decision-making.
Checked vital signs as necessary prior to therapy sessions for optimal care.
Demonstrated proper exercise techniques to patients, emphasizing adherence to safety protocols.
Collaborated with healthcare professionals to deliver holistic patient care.
Physical Therapy Student Intern
Neurofitness foundation
Euless, TX
01.2023 - 04.2023
Evaluated and assessed patients, establishing measurable goals to enhance functional abilities.
Assisted patients with physical movements, restoring function and minimizing pain and disability.
Set up equipment for physical therapy appointments based on individualized treatment plans.
Provided standing support and utilized wheelchairs for patient transportation to treatment areas.
Facilitated patient participation during physical therapy procedures to promote recovery.
Office Aide
Office Aid – AYN Social Care Foundation
02.2021 - 06.2021
Streamlined office procedures to enhance efficiency and productivity.
Resolved customer complaints to uphold strong customer relations.
Compiled, sorted, and filed records of office activities and transactions.
Operated office equipment including photocopiers, scanners, and computers.
Maintained and updated filing, inventory, and database systems using software.
Communicated with customers and employees to address inquiries and process orders.
Organized office supplies and managed inventory for operational continuity.
Assisted team members with administrative tasks to facilitate workflow.
Teacher Aid
Harmony Science Academy
Euless, Texas
01.2017 - 04.2018
Modeled acceptable behavior, fostering rapport with students to enhance classroom management.
Identified student challenges and collaborated with lead teacher on corrective actions.
Conducted individual and small group tutoring sessions to reinforce skills and concepts.
Monitored student progress and communicated findings to teacher for targeted support.
Assisted teachers in executing lesson plans and facilitating engaging classroom activities.
Explained assignments and test instructions, improving overall student comprehension.
Participated in professional development workshops to refine teaching strategies.
Facilitated review sessions, enhancing student preparation for assessments.
Education
Bachelor Of Science - Exercise Science- Motor Skills And Rehabilitation
The University of Texas At Arlington
Arlington, TX
05.2023
Skills
Administrative support services
Proficient in Microsoft Office
Patient monitoring and care
Rehabilitation exercise instruction
Therapeutic techniques
Experience with orthopedic and neurological patients
Balance training and transfers
Certification
Arabic Translation and Localization
Languages
References
References available upon request.
Timeline
Operational support specialist
ATI Physical Therapy
08.2023 - Current
Physical Therapy Student Intern
Neurofitness foundation
01.2023 - 04.2023
Office Aide
Office Aid – AYN Social Care Foundation
02.2021 - 06.2021
Teacher Aid
Harmony Science Academy
01.2017 - 04.2018
Bachelor Of Science - Exercise Science- Motor Skills And Rehabilitation