Feichen Hou
Miami,FL
Summary
Seeking a full-time / remote position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager (Remote)
Vinpower Inc.
Miami, FL
08.2021 - Current
- Developed 3 Apple MFi certified storage accessories within one year.
- Directed mechanical design of products including product ID, material used, manufacturing methods.
- Managed prototyping designs and coordinating mass production.
- Coordinated multiple production sites, such as tooling design, injection, SMT and many more.
- Ensured accuracy of production procedures by establishing production SOP, assembly SOP, testing SOP and QA inspection standard and SOP.
- Collaborated with sales, marketing and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Approved final photography and marketing materials for each product used on Amazon and official websites.
- Maintained vendors relationship to ensure project launched within budget and timelines.
- Collaborated with design teams to build 3 product branding websites in six months.
Project Manager
Hualun Technology Co., Ltd.
New Taipei City, Taiwan
05.2008 - 06.2021
- 8+ years experienced on OEM, ODM products development.
- 5+ years experienced on Apple MFi accessories development.
- Managed projects from procurement to commission.
- Worked with team of 10+ professionals focused on analyzing product function and marketing strategy.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders and engineers.
- Identified plans and resources required to meet project goals and objectives.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Fostered relationships with vendors to promote positive working relationships.
- Identified, reviewed and applied policies and SOPs.
- Developed project timelines for product lines from kickoff through production and online content development based on marketplace requirements.
- Negotiated with vendors to acquire best prices for projects.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Operations Manager
Elitegroup Computer System (Miami)
Miami, FL
07.2001 - 01.2007
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Supervised team of 50+ branch employees and made recommendations regarding performance evaluations.
- Researched , recommended and applied for employee benefits (medical, dental, 401K).
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Responsible for over 2M inventory control, receiving and shipping logistics operation.
- Protected company assets with strategic risk management approaches.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue as well as implementation of safety protocols.
- Implemented new organizational strategies to strengthen filing systems for billing, receiving and delivery reports to optimize processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
- Evaluated suppliers to maintain cost controls and improve operations
- Reviewed operations reports to understand numbers and trends
- Partnered with vendors and suppliers to effectively manage and budget
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
Education
Bachelor of Science - Business Administration
Florida International University
Miami, FL 08.2001 - 12.2005
Skills
- MS Office: Word, Excel, Access, Outlook, Power Point
- Basic knowledge of Visual BasicNET, XML, HTML
- Team Coordination and Leadership
- ERP Systems
- Administrative Management
- Planning and Implementation
- Product and Service Specification
- Quality Control Planning
- Maintaining Compliance
- Performance Monitoring and Evaluation
- Self-Motivated
- Multitasking Abilities
Hobbies
Photography, travel, listening to musics, cooking
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Manager (Remote)
Vinpower Inc.
08.2021 - Current
Project Manager
Hualun Technology Co., Ltd.
05.2008 - 06.2021
Bachelor of Science - Business Administration
Florida International University
08.2001 - 12.2005
Operations Manager
Elitegroup Computer System (Miami)
07.2001 - 01.2007
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