Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Feisal Mohammed

Broken Arrow,OK

Summary

Proven track record in transportation and customer service, exemplified during tenure at NewLinx. Skilled in GPS route planning and safe driving, coupled with exceptional problem-solving abilities, led to enhanced customer satisfaction. Demonstrated reliability and a clean driving record, underscoring a commitment to safety and efficiency.

Overview

3
3
years of professional experience

Work History

Driver and Labor Worker

NewLinx
03.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Sales Associate

Safetynet Wireless
06.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Zips Car Wash
01.2023 - 06.2023
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cart Attendant

Walmart
12.2021 - 04.2022
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.

Education

Union High School
Tulsa, OK

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Safe Driving Practices
  • Problem-Solving
  • Punctual and Reliable
  • Patience and understanding
  • City and non-city driving
  • Flexible Schedule
  • GPS and route planning
  • Punctuality
  • Loading and unloading
  • Traffic laws knowledge
  • Safety Protocols
  • Defensive Driving
  • Vehicle Inspection
  • Safety Management
  • Route Planning
  • Driving in Adverse Conditions
  • Navigational Systems and GPS
  • Vehicle inspections
  • Route Management
  • Transportation

Languages

Swahili
Native or Bilingual
Arabic
Elementary

Timeline

Driver and Labor Worker

NewLinx
03.2024 - Current

Sales Associate

Safetynet Wireless
06.2023 - Current

Sales Associate

Zips Car Wash
01.2023 - 06.2023

Cart Attendant

Walmart
12.2021 - 04.2022

Union High School

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Feisal Mohammed