Felecia Mills
Morganton,North Carolina
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
CNA
Mountain Ridge Health And Rehab
03.2024 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted residents with daily living activities, promoting independence and dignity.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Owner/Operator
Carolina Clean Freaks, LLC
12.2021 - 12.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions as well as walk throughs to determine appropriate pricing.
- Prepared bank deposits and handled transaction reports quarterly
- Increased customer satisfaction by providing high-quality services and timely communication.
Lead Cleaning Technician
CJ's Cleaning Service
06.2021 - 12.2021
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided assistance to other staff members with cleaning of difficult areas
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Developed and implemented comprehensive cleaning plans for entire properties.
Lead Cleaning Technician
Mountain Maids Cleaning
06.2020 - 06.2021
- Delivered quality customer service to address urgent needs and cleaning requests.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Provided assistance to other staff members with cleaning of difficult areas.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Replaced light bulbs and other electrical fixtures as needed.
- Operated commercial washing machines and dishwashers to clean linens and dishware.
Personal Care Aide/Medication Technician
Tores Home
05.2017 - 04.2018
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Managed daily medications and ensured they were given to the residents in a home care facility
Education
GED -
AB Technical Community College
Asheville, NC12.2020
Skills
- Advertising
- Budget Development
- Compassion and Empathy
- Vital signs monitoring
- Business Planning
- Staff Training
- Client Service
- Business Development
- Coaching and Mentoring
- Customer Relations
- CNA Certification
- CPR Certification
Timeline
CNA
Mountain Ridge Health And Rehab
03.2024 - Current
Owner/Operator
Carolina Clean Freaks, LLC
12.2021 - 12.2023
Lead Cleaning Technician
CJ's Cleaning Service
06.2021 - 12.2021
Lead Cleaning Technician
Mountain Maids Cleaning
06.2020 - 06.2021
Personal Care Aide/Medication Technician
Tores Home
05.2017 - 04.2018
GED -
AB Technical Community College
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