FELECIA THOMPSON
Locust Grove,GA
Summary
A associate with a diverse skill set in inventory management, logistics coordination, and customer retention, backed by over three years of experience in dynamic environments. Demonstrates a keen ability to streamline operations, implement innovative solutions, and enhance client satisfaction through analytical problem-solving and effective communication. Aspires to drive future success by leveraging expertise in food safety, sales techniques, and data analysis to foster growth and efficiency.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Target
Hampton, GA
05.2026 - Current
- Operated warehouse equipment, ensuring efficient loading and unloading of goods.
- Maintained inventory accuracy through regular cycle counts and system updates.
- Collaborated with team members to streamline order fulfillment processes.
- Trained new associates on safety protocols and operational procedures.
- Implemented best practices for packaging to enhance product protection during transit.
- Assisted in organizing warehouse layout, optimizing space for improved workflow.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
DELI ASSOCIATE
Publix
Kennesaw, GA
09.2023 - 10.2025
- Deliver exceptional customer service in fast-paced deli environment. Prepare fresh sandwiches and salads, ensuring quality and efficiency. Maintain cleanliness and food safety standards.
- Meticulously manage inventory, reducing waste and optimizing stock levels. Operate slicers and scales with precision. Collaborate with team to streamline operations and enhance productivity.
- Propose and implement new ideas for product displays and promotions. Adapt quickly to changing customer preferences and market trends. Suggest process improvements for enhanced workflow.
- Work seamlessly with cross-functional teams to ensure smooth store operations. Assist in training new team members. Participate actively in team meetings, contributing valuable insights.
REMOTE DISPATCH ADMINSTRATIVE
FCC Transport Services
Locust Grove, GA
09.2021 - 08.2023
- Streamlined remote dispatch operations, enhancing efficiency and reducing response times. Implemented new tracking system, resulting in improved client satisfaction.
- Analyzed dispatch data to optimize route planning, leading to cost savings and increased on-time deliveries. Developed performance metrics for continuous improvement.
- Managed complex scheduling for multi-state operations, ensuring accurate resource allocation. Maintained meticulous records for regulatory compliance.
- Coordinated seamlessly with drivers, clients, and management to resolve logistical challenges. Fostered a culture of open communication and teamwork.
PT NIGHT AUDITOR
Sonesta
Kennesaw, GA
11.2022 - 06.2023
- Managed night audit operations, ensuring accurate financial reporting and resolving discrepancies. Optimized check-in processes, improving guest satisfaction.
- Streamlined night audit procedures, reducing processing time and enhancing data accuracy. Implemented cost-saving measures, contributing to improved profitability.
- Meticulously balanced accounts, verified transactions, and prepared comprehensive daily reports. Maintained stringent security protocols during overnight shifts.
- Provided exceptional guest service during late-night hours, addressing concerns promptly and ensuring a positive experience. Collaborated with team to resolve issues.
- Adapted quickly to evolving hotel management systems and software. Proposed and implemented new auditing techniques, enhancing operational efficiency.
Education
HIGH SCHOOL DIPLOMA - undefined
Central Cabarrus High School
Concord, NC05-2019
Skills
Oversaw inventory management initiatives to streamline operations
Led digital documentation efforts to improve data integrity
Coordinated logistics to enhance supply chain efficiency
Analyzed data trends to drive strategic improvements
Developed customer retention strategies to foster loyalty
Implemented food safety protocols to ensure quality compliance
Enhanced sales techniques to drive revenue growth
Advanced client satisfaction by delivering exceptional service
Managed time effectively to prioritize tasks and meet deadlines
Directed quality control processes to uphold product excellence
Administered administrative support to optimize team performance
Timeline
Warehouse Associate
Target
05.2026 - Current
DELI ASSOCIATE
Publix
09.2023 - 10.2025
PT NIGHT AUDITOR
Sonesta
11.2022 - 06.2023
REMOTE DISPATCH ADMINSTRATIVE
FCC Transport Services
09.2021 - 08.2023
HIGH SCHOOL DIPLOMA - undefined
Central Cabarrus High School