Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felicía Espinosa

Victoria,USA

Summary

Skilled Ophthalmic Technician adept at evaluating complex eye diseases and cross-examining patient medical history to verify information. Prepares patients for ophthalmology tests and maintains all operating equipment. Friendly and accommodating with excellent workflow management and task delegation skills.

Overview

19
19
years of professional experience

Work History

Technician/Doctor’s Assistant

Victoria Eye Center
01.2023 - Current
  • Conducted thorough eye examinations, performing tests and interpreting results for effective interventions.
  • Ensured workplace safety by strictly following established safety protocols.
  • Provided training to new technicians on standard operating procedures for operational consistency.


  • Performed troubleshooting on malfunctioning equipment to maintain clinic efficiency.
  • Increased customer satisfaction through prompt support for technical issues related to eye care.


  • Actively engaged in continuous learning initiatives to remain updated on industry advancements.


  • Administered visual acuity tests, measuring patient clarity of vision at various distances.
  • Recorded patient history accurately to assist ophthalmologists in diagnosis and treatment planning.


  • Prepare examination rooms and ensured cleanliness and readiness for procedures.
  • Maintained accurate patient records using electronic health record systems.
  • Interviewed patients and reviewed patient files to determine medical histories, previous treatment and therapies and medication history.
  • Sent in new medications and medication refills.
  • Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
  • Ordered laboratory tests and imaging scans to complete further investigations.
  • Educated patients and families on health maintenance and disease prevention.
  • Monitored patient progress and adjusted treatment plans as necessary.
  • Positioned patients properly during examination or treatment for comfort and safety.

Receptionist

VISION SOURCE
12.2013 - 12.2022
  • Supervised setup and maintenance of office exam rooms, executing opening and closing procedures.
  • Administered, maintained, and updated system data functions within main software.
  • Performed administrative tasks including managing 50 incoming and 20 outgoing calls daily.
  • Managed office scheduling software, appointments, and client relations while ensuring office organization.
  • Controlled processing of payments for office visits, co-pays, and medical equipment.
  • Operated medical technical equipment such as retinal camera, auto-refractor, and tonometer.
  • Coordinated patient preparation by dilating eyes and confirming insurance information.
  • Conducted pre-workup testing using ARINCT and OPTOMAP to determine prescription strength.

Cashier/Waitress

Golden Corral Corporation
02.2007 - 03.2013
  • Served food and beverages to patrons and prepared or served specialty dishes at tables as required.
  • Mainted cleanliness of all work areas, equipment, utensils, dishes and silverware ensuring proper storage in accordance with organization procedures.
  • Performed the proper daily processes for customers receipts, transactional refunds, customer credit card and cash payments.
  • Provided excellent customer service skills managing customer expectations ensuring current and future demands were met and completed in a timely manner for each service.

Education

High School Diploma - undefined

Memorial High School
01.2009

Skills

  • Proficient in Microsoft Office applications
  • Proficient in operating medical equipment
  • Strong collaborative skills
  • Extremely versatile in an independent or group work environment
  • Cash management and decision-making skills

Timeline

Technician/Doctor’s Assistant

Victoria Eye Center
01.2023 - Current

Receptionist

VISION SOURCE
12.2013 - 12.2022

Cashier/Waitress

Golden Corral Corporation
02.2007 - 03.2013

High School Diploma - undefined

Memorial High School

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