FELICA WALKER
Dallas,TX
Overview
11
11
years of professional experience
Work History
Merchandise Associate
HomeGoods
Dallas, Texas
11.2025 - Current
- Stocked shelves promptly to maintain product availability and presentation.
- Implemented markdowns on seasonal items according to company guidelines.
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Participated in physical inventories by counting merchandise stored in backroom areas.
LOCKBOX PROCESSOR
PNC
Richardson, TX
02.2022 - 07.2025
- Extracted remittances based on standard operating procedures.
- Reviewed transactions and related documents to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.
HUMAN RESOURCES CLERK
Cottonwood Financial
Irving, Texas
06.2019 - 02.2022
- Processed new hire paperwork, along with updating the applicable systems.
- Requested new employee credit, MVR (motor vehicle) and criminal background checks.
- Processed verification of employment requests.
- Provided information to the State Unemployment Departments.
- Maintained the electronic Human Resources Personnel files.
- Managed I-9 Form Reverification.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
CASH AND TRADE PROCESSING REPRESENTATIVE 2
Citigroup
Irving, Texas
10.2016 - 06.2019
- Processed federal documents which require a thorough knowledge of procedure.
- Prepared sensitive documents for processing and accurately calculating fees.
- Maintained accurate data entry of both alpha and numeric data.
CASH ROOM ASSOCIATE
Hudson Group
Dallas, Texas
03.2015 - 10.2016
- Supported the Cash Room Supervisor in executing all daily cash handling tasks to include: prepared daily deposits, verified safe counts, prepared cashier over/shortage reports, ordered and verified inbound currency orders.
STORE SUPPORT TEAM MEMBER
Macy's Department Store
Dallas, Texas
10.2014 - 03.2015
- Conducted store-directed markdowns.
- Fulfilled customer on-line orders.
Education
Bachelor of Science - Business Management
University of North Carolina
Greensboro, NCSkills
- Deadline oriented
- Multitasking
- Microsoft office
- Proactive and Self-motivated
- Teamwork and collaboration
- Excellent communication
- Adaptability and flexibility
Volunteer Experience
Heart to Heart Hospice of Texas, Human Resources Administrative Assistant, Dallas, TX
- Supported the Human Resources office by keeping files and procedures updated per company policy.
- Assisted in processing new hire paperwork.
- Entered individual and corporate information into the Office of Inspector General (OIG) database to ensure compliance with the healthcare industry's regulation and program requirements.
Timeline
Merchandise Associate
HomeGoods
11.2025 - Current
LOCKBOX PROCESSOR
PNC
02.2022 - 07.2025
HUMAN RESOURCES CLERK
Cottonwood Financial
06.2019 - 02.2022
CASH AND TRADE PROCESSING REPRESENTATIVE 2
Citigroup
10.2016 - 06.2019
CASH ROOM ASSOCIATE
Hudson Group
03.2015 - 10.2016
STORE SUPPORT TEAM MEMBER
Macy's Department Store
10.2014 - 03.2015
Bachelor of Science - Business Management
University of North Carolina