Summary
Overview
Work History
Education
Skills
Timeline
Generic

Felice Sabia

Lithia,FL

Summary

Detail-oriented professional with extensive experience in medical documentation and front office operations. Proven ability to maintain high standards while delivering exceptional customer service. Strong problem-solving skills and adaptability in fast-paced environments. Recognized for strong work ethic and ability to quickly master new skills.

Overview

4
4
years of professional experience

Work History

Front Office Intern

The Kid's Doctor
05.2024 - Current
  • -Receptionist, answered calls, made pt appointments, using Greenway Intergy EHR, -Verified Insurance/Medicaid eligibility -Help resolve patient conflicts, -Sent tasks to clinical staff and providers regarding pt messages, questions/concerns and Rx refill, lab results. -Maintained faxes and scanning for pt charts. -Personal assistant to practice owner keeping her schedule and doing Data entry.
  • Practice owner Michelle McDonald, (O) 813-971-3844, (C) 813-458-0248, 10549 N. Florida Ave., Tampa, FL 33612

Crew Member

Prado Enterprises, Inc., DBA McDonald's
04.2022 - 03.2024
  • Delivered exceptional customer service to create a welcoming and positive environment for guests.
  • Ensured cleanliness and organization of dining and kitchen areas on a daily basis.
  • Facilitated training for new crew members on operational procedures.
  • Handled cash register transaction accurately and efficiently during peak hours.
  • Resolved customer complaints in a professional manner.


Hostess/Server

Hawk 'n' Hog
10.2021 - 04.2022
  • Provided excellent customer service by accurately taking orders and efficiently processing transactions.
  • Greeted and welcomed guests upon arrival, creating a friendly atmosphere.
  • Handled guest inquiries, providing information about the menu and recommended specials to increase profits.
  • Maintained a clean and organized dining area.
  • Prepared the restaurant for opening and closing shifts.


Education

Associate of Arts - Medical Pathway/Pre-Nursing

Hillsborough College
Brandon, FL
08.2026

High School Diploma -

Joe E. Newsome High School
Lithia, FL
05.2024

Skills

  • Customer Service & Client communication
  • Patient scheduling
  • Conflict resolution
  • Multitasking
  • Organizational Skills
  • Positive attitude

Timeline

Front Office Intern

The Kid's Doctor
05.2024 - Current

Crew Member

Prado Enterprises, Inc., DBA McDonald's
04.2022 - 03.2024

Hostess/Server

Hawk 'n' Hog
10.2021 - 04.2022

Associate of Arts - Medical Pathway/Pre-Nursing

Hillsborough College

High School Diploma -

Joe E. Newsome High School
Felice Sabia