Felicia Akers
Summary
Experienced with processing invoices and managing payment cycles with precision. Utilizes accounting software to maintain accurate financial records and streamline workflows. Strong understanding of vendor relations and compliance with financial regulations.
Overview
10
10
years of professional experience
Work History
Shop Foreman
U-Haul International
11.2024 - 04.2025
- Oversaw maintenance and repair of shop equipment.
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Managed and scheduled 30+ employees through payroll system.
- Maintained and paid vendors via quick books.
Managed Care Credentialing Coordinator
Sheppard Pratt Hospital
10.2023 - 10.2024
- Fostered a positive work environment through active participation in team meetings, collaborating on strategies to improve departmental performance.
- Worked closely with practitioners to help each obtain privileges at assigned healthcare facilities
- Improved turnaround times for processing credentials by diligently reviewing and verifying provider eligibility.
- Upheld strict confidentiality standards, safeguarding sensitive provider information from unauthorized access or disclosure.
- Collaborated with department heads to develop a comprehensive credentialing policy, ensuring compliance with industry standards.
- Strengthened relationships with external agencies by responding promptly to verification requests and inquiries regarding providers'' credentials.
General Manager
U-HAUL INTERNATIONAL
10.2017 - 10.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Administrative Assistant
United States Army MWR
01.2015 - 08.2017
Education
Diploma -
KENWOOD HIGH SCHOOL
Degree - Business Administration
COMMUNITY COLLEGE OF BALTIMORE COUNTY
04.2025
Skills
- Excellent written and oral communication skills
- Extensive knowledge of Microsoft Office Program Applications
- Strong Data Entry Skills
- Deadline driven planning
- Ability to multi-task
- Strong attention to detail
- Proficient in data analytics
- Safety management
- Flexible and adaptable
Timeline
Shop Foreman
U-Haul International
11.2024 - 04.2025
Managed Care Credentialing Coordinator
Sheppard Pratt Hospital
10.2023 - 10.2024
General Manager
U-HAUL INTERNATIONAL
10.2017 - 10.2023
Administrative Assistant
United States Army MWR
01.2015 - 08.2017
Diploma -
KENWOOD HIGH SCHOOL
Degree - Business Administration
COMMUNITY COLLEGE OF BALTIMORE COUNTY