Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Felicia Harmon

Salem,OR

Summary

Versatile and results-driven, I excelled at Jeld-Wen by leading maintenance teams to enhance machinery efficiency and compliance. My adeptness in Microsoft Office and forklift operation, coupled with a dynamic engagement approach, significantly reduced downtime. Achievements include developing preventive maintenance schedules and streamlining inventory management, showcasing my detail-oriented and adaptable learning skills.

Overview

9
9
years of professional experience

Work History

Maintenance Technician Ⅱ

Jeld-Wen
Stayton, OR
03.2024 - Current
  • Supervised a team while ensuring compliance with Jeld-Wen protocols.
  • Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
  • Contributed to setting up and installing incoming machinery, while also assisting with modifying the PM program to better fit newly installed machinery.
  • I manage any trouble calls that come through our CMMS and prioritize them by essentials to keep production flowing smoothly.

Maintenance Technician

Jeld-Wen
Stayton, OR
01.2023 - 03.2024
  • Followed all protocols diligently during machine maintenance and repairs.
  • Adjusted existing program to enhance suitability for equipment.
  • Effectively communicate the problems during the night to the next oncoming shift, which required both verbal and emailed communication.
  • Maintained the upkeep of inventory so that we did not run out of consumables or heavily important stock, which would put the machines down.
  • Reach out to new vendors, as well as established vendors, to help get to the root cause while repairing the machines, as well as following diagrams and reading manuals.
  • During this time, I was certified to drive forklifts.

Maintenance Apprentice

Jeld-Wen
Stayton, OR
02.2022 - 01.2023
  • Trained on CMMS program to document time and procedures for PMs and trouble calls.
  • Maintained a single production lines equipment meticulously, reducing daily downtime.
  • Certified in Arc Flash and aerial lifts to further help the department by working on electrical cabinets, assisting with machine moves, and pneumatic drops.

Skilled Production Specialist

Jeld-Wen
Stayton, OR
06.2019 - 02.2022
  • Jeld-Wen operated as a dynamic, structured, and high-output window manufacturing company.
  • Developed skills for creating and preserving superior windows under tight deadlines.
  • Monitored schedules, unit counts, and specs for managerial review.
  • Adaptable to various roles within the department to optimize line productivity.
  • Capable of lifting up to 50 lbs independently.

Delivery Driver

FedEx
Salem, OR
08.2020 - 01.2022
  • Handled packages weighing 150 lbs efficiently, maintaining accuracy and adhering to schedules.
  • Adhere to all FedEx policies as well as follow OSHA and DMV regulations
  • Complied with all hazmat, alcohol, and ammunition regulations during deliveries.

Assistant Manager

Safeway Starbucks
Salem, OR
03.2018 - 12.2018
  • Maintained training documentation for all kiosk staff as well as temperature logs.
  • Clarified rules and guidelines to ensure employees upheld Starbucks standards.
  • Set up meetings, recorded and made orders and maintained a clean and organized work area
  • Maintained records of sales and product distress, generating a guide for staff on frozen inventory.
  • Maintained and made schedules according to availability and time off requests

Crew Member

McDonald's
Salem, OR
11.2017 - 03.2018
  • Company Overview: McDonald's was a fast paced high volume store
  • I consistently was the first contact with customers explaining options, prices, and nutritional facts
  • My job duties included training new employees, explaining rules and regulations including health code
  • I also kept logs of the training employees completed with details including dates and hours of each session
  • It also included keeping track and writing down orders when they had to shut down the system for the next day every night
  • It meant once the computers were back online inputting all the orders into the system
  • I handled distress at the end of the night and helped put it into the books
  • I maintained and cleaned the grill area to keep it up to health standards
  • I enforced policy with other employees when there was no active manager on duty
  • McDonald's was a fast paced high volume store

Counselor

Girl Scouts of Oregon and Southwest Washington
Stevenson, WA
06.2017 - 08.2017
  • My job while working as a counselor at camp was to explain to parents the rules and requirements that would be asked of the girls
  • Making sure we had all contact information that was needed, as well as gathering any needed emergency items, and prepping them on what their role was going to be while their children were with us
  • I helped prepare girls for their upcoming week which included helping them plan activities and meals
  • This job meant that I had to communicate with my coworkers and my supervisors to make sure that I had all the information necessary for the safety and well-being of my assigned unit of adolescent girls
  • It was my responsibility to lead activities, demonstrate and enforce safety practices, and respond to the individual needs of the camp participants

Prep Cook

Girl Scouts of Oregon and Southwest Washington
Stevenson, WA
06.2016 - 08.2016
  • My job while working in the kitchen at camp was to acquire all the health restrictions of children and adults staying at camp
  • It was my responsibility to make sure the kitchen, dish-pit, freezers and walk-ins were clean, sanitized, and up to health code regulations
  • I also helped plan, prepare, cook and serve a week's worth of meals for over 70 people while the cook was away

Education

High School Diploma -

Oregon Connections Academy
Oregon
06-2017

Some College (No Degree) - Information Technology

Colorado State University
Fort Collins, CO

Skills

  • Adaptable Learner
  • Dynamic Engagement
  • Detail-oriented
  • Microsoft Office Skill Level: Advanced
  • Typing speed: 55 wpm
  • Microsoft Outlook Skill Level: Advanced
  • Forklift Certified
  • Aerial Lift Certified
  • Arc Flash certified

References

  • Jamie Spears, McDonald's, General Manager, (503) 587-7318
  • Ashley Bradshaw, Starbucks, Manager/Supervisor, (503) 999-7716
  • Carrie Hueberger, Girl Scouts, Director/Supervisor, (503) 450-3900
  • Rebekah Daggett, Jeld-Wen, Co-worker, (503) 951-3775
  • Chad, FedEx, Contract Owner, (971) 998-7600
  • Cole Geesaman, Jeld-Wen, Co-worker, (831) 345-2634
  • Jake Goetzinger, Jeld-Wen, Co-worker, (503) 979-1033

Timeline

Maintenance Technician Ⅱ

Jeld-Wen
03.2024 - Current

Maintenance Technician

Jeld-Wen
01.2023 - 03.2024

Maintenance Apprentice

Jeld-Wen
02.2022 - 01.2023

Delivery Driver

FedEx
08.2020 - 01.2022

Skilled Production Specialist

Jeld-Wen
06.2019 - 02.2022

Assistant Manager

Safeway Starbucks
03.2018 - 12.2018

Crew Member

McDonald's
11.2017 - 03.2018

Counselor

Girl Scouts of Oregon and Southwest Washington
06.2017 - 08.2017

Prep Cook

Girl Scouts of Oregon and Southwest Washington
06.2016 - 08.2016

High School Diploma -

Oregon Connections Academy

Some College (No Degree) - Information Technology

Colorado State University

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