Summary
Overview
Work History
Education
Skills
Timeline
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Felicia Belue

Palm Beach Gardens,FL

Summary

Dynamic and dedicated professional with a strong work ethic and effective communication skills, honed at Papa Kwans. Proven ability to foster customer relationships and streamline operations, ensuring a seamless dining experience.Excellent

at cash handling and maintaining cleanliness, consistently achieving high customer satisfaction in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Counterperson

Papa Kwans
01.2025 - 05.2025
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.
  • Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.
  • Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
  • Coordinated with kitchen staff to ensure timely order preparation during peak hours.
  • Collaborated with team members to streamline processes for improved workflow efficiency.

Hostess

Hare and Hound
01.2023 - 01.2025
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

St James Academy
Ft. Pierce, FL

Skills

  • Excellent work ethic
  • Team player
  • Maintaining cleanliness
  • Effective communication
  • Cash handling
  • Safe food handling
  • Goal-oriented mindset

Timeline

Counterperson

Papa Kwans
01.2025 - 05.2025

Hostess

Hare and Hound
01.2023 - 01.2025

High School Diploma -

St James Academy

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Felicia Belue